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thunderbird retrieves old mail but not new

  • 3 ответа
  • 1 имеет эту проблему
  • 43 просмотра
  • Последний ответ от Michael Buluma

hi

i recently had to format my hdd and backed up my whole mail folder on other partition...

when i installed TB i simply replaced the existing new folder with the one i previously backed up...

when i started TB it showed all the folder as previous, but at the same time it startetd to retreive old mail as it was new (some 10.000+ mails). When it finally finished I deleted all the mail from the inbox (painfully slow process btw) it got stuck on tha last mail I received before I did the back up...

now I can send email (although still slow) but I cannot receive any new mail...

my account is set up well

any suggestions??

tnx

hi i recently had to format my hdd and backed up my whole mail folder on other partition... when i installed TB i simply replaced the existing new folder with the one i previously backed up... when i started TB it showed all the folder as previous, but at the same time it startetd to retreive old mail as it was new (some 10.000+ mails). When it finally finished I deleted all the mail from the inbox (painfully slow process btw) it got stuck on tha last mail I received before I did the back up... now I can send email (although still slow) but I cannot receive any new mail... my account is set up well any suggestions?? tnx

Все ответы (3)

Can you confirm how big your your datafile (folder) is?

Hi,

it's approx. 19 GB... My Inbox folder is only 1MB... The rest is separated in other folders by months and years...

You think that could be a problem?

Very big data files eventually become slow and develop issues. my suggestion is backup this files and remove emails you do not need for now. this will lighten up the application and allow you to receive more emails