Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Поиск в поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

My daughter's laptop cannot connect to the internet using Internet Explorer (although it shows that it is connected); can I get somehow get Firefox for it??

  • 1 ответ
  • 2 имеют эту проблему
  • 137 просмотров
  • Последний ответ от FredMcD

The laptop won't connect to the internet using Internet Explorer, but you can see that it is connected. I've been told that there has been a problem with IE so I'd like to load Firefox but can't if I can't get on the internet; Is there any solution to this? I even connected the laptop directly to our modem using an internet cable. All other devices used in our house - my laptop, phones, an ipad have no problems connecting.

The laptop won't connect to the internet using Internet Explorer, but you can see that it is connected. I've been told that there has been a problem with IE so I'd like to load Firefox but can't if I can't get on the internet; Is there any solution to this? I even connected the laptop directly to our modem using an internet cable. All other devices used in our house - my laptop, phones, an ipad have no problems connecting.

Все ответы (1)

Check your firewall settings. Make sure that everything you want to access the web is set to Allow.