Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
2. Under "Time range to clear", select "Everything".
3. Now, click the arrow next to Details to toggle the Details list active.
4. From the details list, check Cache and Cookies and uncheck everything else.
5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

I cleared cache and cookies, but still having the same outcome.

Check your plugins are uptodate!

• http://www.mozilla.org/en-US/plugincheck/

Type about:addons in URL and Goto Plugins

• Check all the plugins are "Always Active"

Somewhere on the page right click, go to view page info > permissions and make sure that adobe flash content is allowed to play on that domain.

Windows was just installed on this computer 20 mins before i made this post, if this helps.

Plugins: Shockwave FlashShockwave Flash 11.9 r900 - up to date

Still Same Outcome

Your flash in protected mode, fix it

• http://forums.adobe.com/thread/1018071

Hi,

Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox are most probably caused by a recent Flash update and/or a malfunctioning browser plugin such as Real Player.

In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:

• Flash Plugin - Keep it up to date and troubleshoot problems

• Adobe Flash plugin has crashed - Prevent it from happening again

• Flash 11.3 doesn't load video in Firefox

Other, more technical information about these issues can be found under these Links:

• http://forums.adobe.com/thread/1018071?tstart=0

• http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html

Please get back to us soon!

Hope this helps!

Curtis

Thank you everyone. so i was following the directions for flash protection mode. i went into safe mode and videos were working. so i went into regular mode and before i shut anything off i tried once more and the videos were working.

So im not sure what happened but going into safe mode and back to regular everything started to work.

Thank You Everyone!

Disable "AdblockPlus" and check it out..