Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Caută ajutor

Atenție la excrocheriile de asistență. Noi nu îți vom cere niciodată să suni sau să trimiți vreun SMS la vreun număr de telefon sau să dai informații personale. Te rugăm să raportezi activitățile suspecte folosind opțiunea „Raportează un abuz”.

Află mai multe

Firul de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Yelow and red bands across top of screen say a critical software update is needed for browser; it is different from any other update message we have ever received; should we Allow the update?

  • 2 răspunsuri
  • 8 au această problemă
  • 37 de vizualizări
  • Ultimul răspuns dat de Matt Brubeck

annjulie
annjulie
more options

Yellow band says:"Firefox prevented this site (...) from asking you to install software on your computer." Red band says:"System update required - A critical software update is needed for your browser. Click Allow to update now." Why are we getting this message? It is different from the typical update messages we receive. Should we click Allow?

Yellow band says:"Firefox prevented this site (...) from asking you to install software on your computer." Red band says:"System update required - A critical software update is needed for your browser. Click Allow to update now." Why are we getting this message? It is different from the typical update messages we receive. Should we click Allow?

Toate răspunsurile (2)

Matt Brubeck
Matt Brubeck
more options

That "System update required" message does not come from Firefox, and you should not click the "Allow" button unless you can verify it is from a site that you trust. If you're not sure, can you let us know which site is asking to install software?

Matt Brubeck
Matt Brubeck
more options

This message might be caused by a Firefox add-on called "Game Play Labs." For details, see this question:

https://support.mozilla.com/en-US/questions/797369