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The first tab in my browser always shows loading and cannot close it, Why?

  • 3 răspunsuri
  • 7 au această problemă
  • 148 de vizualizări
  • Ultimul răspuns dat de cor-el
  • Rezolvată

CheapestGoose
CheapestGoose

When my browser is open and have multiple tabs open, the first tab has the animated circle that shows that page is loading, and if I try to close that tab it does not close. I have tried to uninstall and reinstall but have not been able to clear this issue up, Please help!

When my browser is open and have multiple tabs open, the first tab has the animated circle that shows that page is loading, and if I try to close that tab it does not close. I have tried to uninstall and reinstall but have not been able to clear this issue up, Please help!

Soluție aleasă

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
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Toate răspunsurile (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

Soluție aleasă

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
CheapestGoose
CheapestGoose Deținătorul întrebării

Worked wonderfully, thank you so much!!!!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

You're welcome