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Can't add secondary email

Myriades

Hello, I'd like to add a secondary email to my Mozilla account and change my primary email address. Unfortunately, when I try, I get a security prompt asking me to enter the code sent to my original address. I no longer have access to the original email address, so I can't input the code. Is there any other way I can change my primary email address?

Hello, I'd like to add a secondary email to my Mozilla account and change my primary email address. Unfortunately, when I try, I get a security prompt asking me to enter the code sent to my original address. I no longer have access to the original email address, so I can't input the code. Is there any other way I can change my primary email address?

Toate răspunsurile (2)

Yes, generally switching an email account requires an OK from the previous to stop hijacking.

Are you just up to creating a new account maybe . . .


But you are signed in here, with an account ?? an old or new email address

There's private support for Mozilla accounts issues:

Please submit a new ticket from this page so a support agent can assist you further directly.

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