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Web pages and videos lag. Especailly Facebook

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Kevin Vanhorn

Something is wrong with Mozilla Firefox. I cannot view most websites and Facebook is the worst. I have moved to Edge because Firefox is un useable.

Something is wrong with Mozilla Firefox. I cannot view most websites and Facebook is the worst. I have moved to Edge because Firefox is un useable.

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If you open the same page in Private Window, is there any difference?

What is your antivirus/phishing/malware software or security solution provider (do you use anything like AVG or Norton?), and what happens if you disable it (or its "safe browsing" features)?

Some maintenance steps to see if any of that changes the results:

  1. Remove some older caches by clearing Firefox cache.
  2. If it does not help, try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
  3. If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
  4. If nothing from the above helps, try creating a new Firefox profile and check if the issue persists there. If it doesn't, you can start copying files from your old profile to the new one to identify which one causes the issue. See this article on what files to copy.
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