Access to a given site
Madam or Sir,
I do not know what happens but since a few days I cannot access any more https://mathworld.wolfram.com/ which is crucial for my work.
Since I am blind, could you please help me.
I thank you in advance
Best regards
Claude F. Leibovici
Soluție aleasă
Hello,
We're sorry to hear that the page doesn't work as expected. In order to look for the root cause, please follow the steps below and provide us with more information to troubleshoot your issue.
- Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield
icon at the left of the address bar.
- If ETP is enabled, try disabling it. Does the problem persist?
- If the problem is not fixed, try clearing Firefox cache. Does it help?
- If it does not help, also try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website). Does it help?
- If it also does not help, try running Firefox in Troubleshoot Mode. Does the problem persist?
Looking forward to your update!
Citește răspunsul în context 👍 0Toate răspunsurile (2)
Soluție aleasă
Hello,
We're sorry to hear that the page doesn't work as expected. In order to look for the root cause, please follow the steps below and provide us with more information to troubleshoot your issue.
- Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield icon at the left of the address bar.
- If ETP is enabled, try disabling it. Does the problem persist?
- If the problem is not fixed, try clearing Firefox cache. Does it help?
- If it does not help, also try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website). Does it help?
- If it also does not help, try running Firefox in Troubleshoot Mode. Does the problem persist?
Looking forward to your update!
Trebuie să intri în cont ca să răspunzi la o postare. Te rugăm să adresezi o întrebare nouă dacă nu ai încă un cont.