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Atenție la excrocheriile de asistență. Noi nu îți vom cere niciodată să suni sau să trimiți vreun SMS la vreun număr de telefon sau să dai informații personale. Te rugăm să raportezi activitățile suspecte folosind opțiunea „Raportează un abuz”.

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problem with my account

ZLOBI
ZLOBI
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I write my account name and password and it says this to me when I want to log in Sorry. We’ve locked your account. The confirmation email we sent to ⁨zlobi_termiantor123@abv.bg⁩ was returned and we’ve locked your account to protect your ⁨Firefox⁩ data. I've been trying to get it back for two months now and I can't + I've written to you many times but now I hope you'll help me

'''I write my account name and password and it says this to me when I want to log in Sorry. We’ve locked your account. The confirmation email we sent to ⁨zlobi_termiantor123@abv.bg⁩ was returned and we’ve locked your account to protect your ⁨Firefox⁩ data. I've been trying to get it back for two months now and I can't + I've written to you many times but now I hope you'll help me'''
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Soluție aleasă

Could you contact your email service provider and check whether they are rejecting messages from accounts@firefox.com and/or how you can get those messages.

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Toate răspunsurile (2)

markwarner22
markwarner22
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Unfortunately if you can't access that account to get the verification to reset your account there's nothing much anyone users on here can do.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Soluție aleasă

Could you contact your email service provider and check whether they are rejecting messages from accounts@firefox.com and/or how you can get those messages.