Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Caută ajutor

Atenție la excrocheriile de asistență. Noi nu îți vom cere niciodată să suni sau să trimiți vreun SMS la vreun număr de telefon sau să dai informații personale. Te rugăm să raportezi activitățile suspecte folosind opțiunea „Raportează un abuz”.

Află mai multe

Firul de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

login info

  • 3 răspunsuri
  • 1 are această problemă
  • 2 vizualizări
  • Ultimul răspuns dat de FredMcD

p.j.gifford
p.j.gifford
more options

I refreshed my firefox browser after being assured that my login information would be preserved. Well, ALL my login info is gone. I need to get it back.I stumbled upon instructions to do that and they make no sense with what i'm seeing on my screen. I'm on a macbook pro laptop

I refreshed my firefox browser after being assured that my login information would be preserved. Well, ALL my login info is gone. I need to get it back.I stumbled upon instructions to do that and they make no sense with what i'm seeing on my screen. I'm on a macbook pro laptop

Toate răspunsurile (3)

FredMcD
FredMcD
more options

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

p.j.gifford
p.j.gifford Deținătorul întrebării
more options

Found the Old firefox, but, once again am at a loss. How do I open a file with .db extension? Is that what I'm supposed to do? I'm not a technical person. I would have NEVER refreshed my browser except it said passwords would be preserved.

FredMcD
FredMcD
more options

You don't open the files. You Copy the required files from the old profile to the current. Read the links I posted.