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Old email account deleted to avoid scammers

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Micheal R. - August 5th, 1988
Micheal R. - August 5th, 1988

I had a Firefox account under my old email address but I had been scammed, so I changed my email address and deleted the old one, without updating my sync first , so I lost all of my old bookmarks, and information from my old account.When I tried to recover the information you sent a conformation email to my old account , but it was returned to you so my account was locked. what can I do to recover the lost information?

I had a Firefox account under my old email address but I had been scammed, so I changed my email address and deleted the old one, without updating my sync first , so I lost all of my old bookmarks, and information from my old account.When I tried to recover the information you sent a conformation email to my old account , but it was returned to you so my account was locked. what can I do to recover the lost information?

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Kiki
Kiki
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Echipa Mozilla

Hi ghua5150,

Do you still have access to your old email addess? If that's so, you can follow the instruction here so our team can investigate further.

Micheal R. - August 5th, 1988
Micheal R. - August 5th, 1988 Deținătorul întrebării

Unfortunately, no. I had been subjected to scammers, lost $64,000 in credit card debt alone, not counting having my bank accounts emptied, so I deleted the old email account on google, to create a new one. This one.

Kiki
Kiki
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Echipa Mozilla

Oh, I'm so sorry to hear that. However, I'm afraid we don't have a way to recover your Firefox Accounts if you lose accses to the associated email address.