Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Caută ajutor

Atenție la excrocheriile de asistență. Noi nu îți vom cere niciodată să suni sau să trimiți vreun SMS la vreun număr de telefon sau să dai informații personale. Te rugăm să raportezi activitățile suspecte folosind opțiunea „Raportează un abuz”.

Află mai multe
Firul de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.
Arhivate

Sync not worked, lost all my bookmarks and saved credentials

Firefox Sincronizează-ți datele
iyirfanyounus răspuns
iyirfanyounus
iyirfanyounus

I sign up for a new account with my existing gmail ID, and selected all option for syncing. Then i changed my Operating System and after installation I intsalled latest firefox and signed in with the same id. I was expecting that I will bring all my bookmarks and saved passwords, but nothing came. All my saved bookmarks and even saved credentials are lost now. What should I do now ?

I sign up for a new account with my existing gmail ID, and selected all option for syncing. Then i changed my Operating System and after installation I intsalled latest firefox and signed in with the same id. I was expecting that I will bring all my bookmarks and saved passwords, but nothing came. All my saved bookmarks and even saved credentials are lost now. What should I do now ?

Toate răspunsurile (2)

cor-el
cor-el
  • Moderator

When you reset/refresh Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported. The current profile folder will be moved to an "Old Firefox Data" folder on the desktop. Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.

It is possible to recover data from the "Old Firefox Data" folder on the desktop, but be cautious not to copy corrupted files to avoid carrying over problems.

See also:

iyirfanyounus
iyirfanyounus Deținătorul întrebării

Please explain a little more keeping in view that I formatted my C drive and installed a fresh copy of windows 8.1, I dont understand what's the perpose of sync when my data is not saved on server. Just as we've on Chrome, just log in to one Id, and it bring back all book marks and saved credentials.