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How can I set up Thunderbird so it sees my custom folders?

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It only shows me Inbox, Outbox, Trash and Sent items. For example If I create a folder and move some of my mails there, the client will stop showing me anything. As if that mail is gone, but if I actually log in to my email using a browser it would all be there.

Any help is appreciated :)

It only shows me Inbox, Outbox, Trash and Sent items. For example If I create a folder and move some of my mails there, the client will stop showing me anything. As if that mail is gone, but if I actually log in to my email using a browser it would all be there. Any help is appreciated :)

Chosen solution

If you uncheck:

  • 'Tools' > 'Account Settings' > 'Server Settings' > 'Advanced' > "show only subscribed folders"

It will display all folders or you can select individual folders by right clicking on folder and selecting 'subscribe'.

The info 'Tools' > 'Account Settings' assumes you have enabled all your toolbars. Otherwise you can also access 'Account settings' via:

  • '3bar menu icon' > 'Options' > 'Account Settings'

or

  • right click on mail account in left Folder Pane and select 'Settings'.
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All Replies (6)

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Do you have a Pop or IMAP mail account?

Pop mail accounts can only connect to server and see the Inbox. Emails are downloaded from server Inbox to mail account Inbox.

re: 'For example If I create a folder and move some of my mails there,'

Did you create the folder in Thunderbird or in webmail?

Do you have this setting? View > Folders > All

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it is Imap. Does that mean I can never see other folders?

Yes folders are set to view all

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IMAP mail accounts can see any folder on the server. You can control which folders are visible. You "subscribe" a folder to make it visible, unless it's subscribed by default, or you disable "Show only subscribed folders". With Thunderbird you right click on a remote folder and select "subscribe" to get to the dialog box that lets you specify which folders should be subscribed.

More info on IMAP here:

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How do I disable that setting? If I disable that setting will ALL of my folders show up?

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Chosen Solution

If you uncheck:

  • 'Tools' > 'Account Settings' > 'Server Settings' > 'Advanced' > "show only subscribed folders"

It will display all folders or you can select individual folders by right clicking on folder and selecting 'subscribe'.

The info 'Tools' > 'Account Settings' assumes you have enabled all your toolbars. Otherwise you can also access 'Account settings' via:

  • '3bar menu icon' > 'Options' > 'Account Settings'

or

  • right click on mail account in left Folder Pane and select 'Settings'.
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THANKS A LOT. It worked like a charm :)