I was able to change the font colours within an email, but now I can't. What is the reason for this and how can I fix the problem, please?
I updated to Mozilla Thunderbird v 24.4.0 and now the font colours don't work at all.
Chosen solution
That bug was supposed to be fixed in 24.4, which I why I am putting you through your paces so much. see https://support.mozilla.org/en-US/questions/992366?
could you please check again that you are using 24.4.
Also restart Thunderbird form the Help menu (Alt+H) with add-ons disabled, just to ensure it is not an unfortunate interaction with add-ons or themes.
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What exactly are you doing? Step by step for the really slow support person :)
Hi, 1) I compose my Thunderbird email. 2) Highlight portion of text for the font colour to be changed from black
to another colour
3) Choose a different Text Colour from the colour options on "choose colour for text" menu, by left clicking on the new colour 4) Say OK
NOTHING HAPPENS - TEXT REMAINS DEFAULT BLACK
Chosen Solution
That bug was supposed to be fixed in 24.4, which I why I am putting you through your paces so much. see https://support.mozilla.org/en-US/questions/992366?
could you please check again that you are using 24.4.
Also restart Thunderbird form the Help menu (Alt+H) with add-ons disabled, just to ensure it is not an unfortunate interaction with add-ons or themes.
I double checked on the version I am using - it is 24.4 There are no updates available.
Also, I restarted Thunderbird as you described. Problem is not resolved - still the same default black text.
Thank you for the restart information - I can now "send" emails without having to go the F10 route :)
I managed to sort out my problem by sheer trial and error. Here's what I did :-
Thunderbird Menu Bar > Tools > Options > Display. Then under Fonts and Colors, selected Colors.
SELECTED : "Use system colors" and "Allow content to choose its own colors, instead of my selections above".
Selected OK
Thank you so much for your Forum. Without it, I would not have found an idea on to sort out my settings :) :)