Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I turn firefox off?

  • 2 replies
  • 4 have this problem
  • 129 views
  • Last reply by gbiggs

gbiggs
gbiggs
more options

I downloaded an update to my Adobe Flash Player. Adobe snuck in a McAfee anti-virus software package, which I definitely do not want. When I use Programs and Features in the Control Panel to remove the plug-in, the system (Vista 64-bit) tells me that I must first turn off Firefox. I don't seem to be able to locate such an option.

Gordon Houston, Texas

I downloaded an update to my Adobe Flash Player. Adobe snuck in a McAfee anti-virus software package, which I definitely do not want. When I use Programs and Features in the Control Panel to remove the plug-in, the system (Vista 64-bit) tells me that I must first turn off Firefox. I don't seem to be able to locate such an option. Gordon Houston, Texas

Chosen solution

hello gordon, please try to reboot your computer and uninstall the McAfee package from the control panel immediately afterwards.

Read this answer in context 👍 4

All Replies (2)

philipp
philipp
  • Moderator
more options

Chosen Solution

hello gordon, please try to reboot your computer and uninstall the McAfee package from the control panel immediately afterwards.

gbiggs
gbiggs Question owner
more options

Hi, Philipp --

I tried launching IE (a second time), and this enabled me to delete the software via the Control panel. It had not worked the first time, which is why I posted the question.

But, I now have another option (thanks to you), if I run into this again!

Many thanks for your prompt post.

Gordon