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uanable to use AKO(Army Knowledge Online) due to problems with security certifacitate, even after accepting the risks.

  • 2 replies
  • 16 have this problem
  • 5 views
  • Last reply by mitersteve

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I am familiar with the certificates page when attempting to pull up AKO. Today the security risk caution popped up, I pressed the add exception button followed by Get Certificate. The window then informed me the site has a valid certificate but still wouldn't open the site. https://www.us.army.mil/appiansuite/login/login.fcc?TYPE=33554433&REALMOID=06-000a4cd6-218f-1122-97ea-832f882f0000&GUID=&SMAUTHREASON=0&METHOD=GET&SMAGENTNAME=$SM$HP4c7QPYp2KtCVeQ%2f723ECL4%2bJUIHQcnRMBd2KxCCSc%3d&TARGET=$SM$http%3a%2f%2fwww.us.army.mil%3a81%2fsuite%2fauthenticate.do

I am familiar with the certificates page when attempting to pull up AKO. Today the security risk caution popped up, I pressed the add exception button followed by Get Certificate. The window then informed me the site has a valid certificate but still wouldn't open the site. [http://example.com https://www.us.army.mil/appiansuite/login/login.fcc?TYPE=33554433&REALMOID=06-000a4cd6-218f-1122-97ea-832f882f0000&GUID=&SMAUTHREASON=0&METHOD=GET&SMAGENTNAME=$SM$HP4c7QPYp2KtCVeQ%2f723ECL4%2bJUIHQcnRMBd2KxCCSc%3d&TARGET=$SM$http%3a%2f%2fwww.us.army.mil%3a81%2fsuite%2fauthenticate.do]

Chosen solution

After I encounter the certificate warning and attempt to bypass I get this message:

This site provides valid, verified identification. There is no need to add an exception.

The warning popup still will not allow me to proceed to the page even after it affirms the a valid certificate.

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Do you still have the DoD certificates installed that are used by those servers?

  • Tools > Options > Advanced : Encryption: Certificates - View Certificates

Also check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.

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Chosen Solution

After I encounter the certificate warning and attempt to bypass I get this message:

This site provides valid, verified identification. There is no need to add an exception.

The warning popup still will not allow me to proceed to the page even after it affirms the a valid certificate.