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Cannot bypass trusted site warning on Firefox 4 RC

  • 2 replies
  • 18 have this problem
  • 6 views
  • Last reply by jdmaguire

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Trying to login to AKO Webmail site. Certificate warning box pops up, and I click on "Add Exception", but nothing happens.

Trying to login to AKO Webmail site. Certificate warning box pops up, and I click on "Add Exception", but nothing happens.

All Replies (2)

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Do you have the DoD certificates installed?
You need at least the CA-2 root certificate and the CA-17 and CA-21 intermediate certificates.
You can try the forum to ask for help on how to install the certificates on Mac.


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Good call. The odd bit is that I've never needed to download the certs on the Mac before. Neither Safari nor Chrome have ever "complained". On the other hand, I'm glad someone is doing some checking. Thanks!!