Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why cant i acces my bookmarks

  • 1 reply
  • 3 have this problem
  • 2 views
  • Last reply by cor-el

more options

my bookmarks only show if i book in safe mode,and this doesent allways happen,bookmarks have vanished

my bookmarks only show if i book in safe mode,and this doesent allways happen,bookmarks have vanished

All Replies (1)

more options

Your plugins list shows outdated plugin(s) with known security and stability risks.

  • Shockwave Flash 10.0 r45

Update the Flash plugin to the latest version.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the Safe mode start window to disable all extensions.
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

See also Restore the Menu bar in Firefox

See also:

http://kb.mozillazine.org/Bookmarks_not_saved
http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox