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slow and incomplete downloads

  • 5 replies
  • 1 has this problem
  • 3 views
  • Last reply by Paul

earlybird4nightowl
earlybird4nightowl
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Downloading the same file from the same source. Using Chrome downloaded immediately. Using Firefoxit never completes. Why? I don't want to use chrome. This has happened on different files from different sites previously also. I'm on android. New phone. New apps. So just Bering trying to use Firefox religiously over the last week. Any ideas what's causing the issue?

Downloading the same file from the same source. Using Chrome downloaded immediately. Using Firefoxit never completes. Why? I don't want to use chrome. This has happened on different files from different sites previously also. I'm on android. New phone. New apps. So just Bering trying to use Firefox religiously over the last week. Any ideas what's causing the issue?

All Replies (5)

Paul
Paul
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Hi

What type of file are you trying to download?

earlybird4nightowl
earlybird4nightowl Question owner
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I was trying to download APK files

Paul
Paul
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Ok, thank you.

Our developers are aware of this issue and we do have an update that we are currently rolling out that should fix it for you.

earlybird4nightowl
earlybird4nightowl Question owner
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is it just APK files then that are the problem? just wondered.

Paul
Paul
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I believe that there are improvements with downloading in general. It would be good for you to test the problem you are having in Firefox for Android 83 as this should fix this issue.