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Firefox blank after update to V73. Reset and reinstall havent fixed.

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  • Last reply by McCoy

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Windows 10 1909. Firefox recently updated to V73. At first the consent.exe was continuously trying to load that has now stopped but the browser will not load anything at all. All the tabs remain blank and this is also the case starting it in safe mode. Its been reinstalled a few times but no change.

Windows 10 1909. Firefox recently updated to V73. At first the consent.exe was continuously trying to load that has now stopped but the browser will not load anything at all. All the tabs remain blank and this is also the case starting it in safe mode. Its been reinstalled a few times but no change.

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Hi phil,

we received a number of similar reports about Firefox on Win10, running in a compatibility mode with win7. Can you check compatibility settings in firefox.exe properties?

See also https://old.reddit.com/r/firefox/comments/f2d5cu/nothing_will_load/

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That's done it. It had set itself to Windows 7 compatibility mode! All working now thanks.

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Hello Phil,

Would you be so kind as to mark TyDraniu's post as Chosen Solution ? (you now marked it as Helpful, which of course it is too)

You can just click on the "Solved the problem" button to the right of TyDraniu's post.

Thank you in advance !