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Help with exporting profile lost in version 68.2.1 (32-bit)

  • 4 replies
  • 1 has this problem
  • 10 views
  • Last reply by pfkxp1124

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Help with exporting profile lost in version 68.2.1 (32-bit)

Help with exporting profile lost in version 68.2.1 (32-bit)

Chosen solution

Sounds like you were previously using an addon perhaps 'ImportExportTools'

Did you update to use : https://addons.thunderbird.net/en-US/thunderbird/addon/importexporttools-ng/

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All Replies (4)

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What do you mean by 'profile lost in version 68.2.1 (32-bit) ' ?

Did you auto update ? If yes, what was old version ? Was it 'windows32bit 68.2.0'

Did you manually uninstall and then download and install 68.2.1 ?

Have you tried the following: Exit Thunderbird. Launch the Profile Manager. enter the following in the Windows 'Run' box If using Windows OS 32 bit:

  • "C:\Program Files\Mozilla Thunderbird\thunderbird.exe" -P

If using Windows OS 64 bit:

  • "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" -P

select correct profile Select 'Use the selected profile without asking at start up' click on Start Thunderbird.

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Thank you for your reply! I allowed an automatic update but lost the option to export my profile. I previously used the Windows 10 Pro, version 68.2.0, 32-bit.) I haven’t tried uninstall/install because everything else works fine but I’m missing the Tools tab option to export my profile. I know I can always just backup the profile, but I’m used to simply exporting it directly to my backup drive.! Again, thank you for your swift response!

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Chosen Solution

Sounds like you were previously using an addon perhaps 'ImportExportTools'

Did you update to use : https://addons.thunderbird.net/en-US/thunderbird/addon/importexporttools-ng/

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Works again, THANK YOU!!!!!!