Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Although Thunderbird shows it is trying to download emails, nothing comes through as of a few days ago despite deleting emails, compacting folders and updating.

more options

I have started it in safe mode. Nothing changed. Thanks

I have started it in safe mode. Nothing changed. Thanks

Chosen solution

Have you tried disabling your anti virus program. They are often the cause of mail simply stopping.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Have you tried disabling your anti virus program. They are often the cause of mail simply stopping.

more options

Thanks Matt. The problem is resolved.