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how can I download mail-merge add-on by alexander bergmann? i just get lots of characters

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by TKor

TKor
TKor
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After a typical download step on Firefox (v 60.0.2 - 64 bit) for Mail-Merge, all I get is a mass of characters in Notepad. I go to Add-ons but nothing shows up in Add-ons Manager. I don't see a way to search for M-M. I don't see a way to install the download. The file is: mail_merge-4.12.0-sm+tb.xpi .... I have TB v52.8.0 - 32 bit. Both FF and TB are up to date. I've never had this problem before with any downloads. I have Windows 7. Thank you

After a typical download step on Firefox (v 60.0.2 - 64 bit) for Mail-Merge, all I get is a mass of characters in Notepad. I go to Add-ons but nothing shows up in Add-ons Manager. I don't see a way to search for M-M. I don't see a way to install the download. The file is: mail_merge-4.12.0-sm+tb.xpi .... I have TB v52.8.0 - 32 bit. Both FF and TB are up to date. I've never had this problem before with any downloads. I have Windows 7. Thank you

Chosen solution

Why bring up Firefox if trying to install an add on to Thunderbird? They are 2 separate and independent programs.

If you have downloaded the add on open the add on tab in Thunderbird. Click Extensions. Click the icon that looks like a gear. Install from file.

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user01229325
user01229325
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Chosen Solution

Why bring up Firefox if trying to install an add on to Thunderbird? They are 2 separate and independent programs.

If you have downloaded the add on open the add on tab in Thunderbird. Click Extensions. Click the icon that looks like a gear. Install from file.

TKor
TKor Question owner
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Thank you. I downloaded from Firefox, went to Thunderbird Add-ons and proceeded with your instructions. It installed after a re-start. Problem solved!