I just restarted my computer. Thunderbird shows none of my email accounts or local directories. How do I get back all of my old settings?
I started up my laptop this morning and started by browser and e-mail client. When Thunderbird started, it was like it was doing a new install. I have no access to my three e-mail accounts or local folders. How do I get it back?
All Replies (7)
Thanks, I'll work through it.
This issue is being reported to Bugzilla. There are 10 reports of lost profiles this morning and still counting.
https://bugzilla.mozilla.org/show_bug.cgi?id=1372691
Please feel free to add any pertinent details.
Do you use the program CCleaner? What antivirus are you using? What version of Thunderbird do you have?
Yes, I use CCleaner. This could be a problem, a new version installed last night. v 5.31.6104
McAfee AV build 19.0.4016
Thunderbird 52.1.1
edit: Piriform is aware of the problem. They have posted an update, v 5.31.6105
Modified by bystanderOK
Thanks for the update. The common thread in 6 cases is CCcleaner.