Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox don't sync identifiants and password on new installation

  • 4 replies
  • 10 have this problem
  • 13 views
  • Last reply by denischti59

more options

Hi! I have a problem with my Firefox Sync Account. On new installation (test on 2 differents pc and 1 Android tablette), bookmark and other sync but the identifiants/password not... On the "old" installation, the sync is ok.

Can you help me?

Hi! I have a problem with my Firefox Sync Account. On new installation (test on 2 differents pc and 1 Android tablette), bookmark and other sync but the identifiants/password not... On the "old" installation, the sync is ok. Can you help me?

Chosen solution

I think that syncing passwords only works when a master password is set on all connected devices for security reasons.

Read this answer in context 👍 1

All Replies (4)

more options

Did you set a master password?

  • Options/Preferences -> Security: Logins
more options

cor-el a écrit

Did you set a master password?
  • Options/Preferences -> Security: Logins

No, no master password. The "password" is good checked in the sync options

more options

Chosen Solution

I think that syncing passwords only works when a master password is set on all connected devices for security reasons.

more options

cor-el a écrit

I think that syncing passwords only works when a master password is set on all connected devices for security reasons.

Thanks! It's this option (new obligation apparently) that I not use (for personnal bad experience in old version of Sync).