Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox on Linux Mint crashes at startup

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by James

FrankNew
FrankNew
more options

I am running Linux Mint Maya 13. I update Firefox in the normal way this morning through Synaptic Package Manager and, since the, I have been unable to open Firefox in normal or safe mode. The latest crash ID is: bp-e1ba7705-399f-464b-8fb4-5aea52130325 I have tried uninstalling and reinstalling Firefox but the problem is still there. Any help you can give would be much appreciated. Frank

I am running Linux Mint Maya 13. I update Firefox in the normal way this morning through Synaptic Package Manager and, since the, I have been unable to open Firefox in normal or safe mode. The latest crash ID is: bp-e1ba7705-399f-464b-8fb4-5aea52130325 I have tried uninstalling and reinstalling Firefox but the problem is still there. Any help you can give would be much appreciated. Frank

Chosen solution

hi, are you using the Oxygen GTK theme? if so, you might be experiencing https://bugzilla.mozilla.org/show_bug.cgi?id=1268185 unfortunately...

Read this answer in context 👍 1

All Replies (3)

philipp
philipp
  • Moderator
more options

Chosen Solution

hi, are you using the Oxygen GTK theme? if so, you might be experiencing https://bugzilla.mozilla.org/show_bug.cgi?id=1268185 unfortunately...

FrankNew
FrankNew Question owner
more options

Hi Phillip, Thanks ever so much for that. Yes, I was running that theme and changing it allowed Firefox to start. Most grateful as this has saved me a l;ot of grief. Cheers Frank

James
James
  • Top 25 Contributor
  • Moderator
more options

Firefox as of 46.0 requires GTK 3.4 or greater and GTK 3.4 or greater Themes.