"Insecure Connection" error - some sites - only one profile
Hi, I created a new profile for the kids to use. It is a limited profile. On it, Firefox can access some secure sites but not others. I use Windows 8.1. I tried updating Firefox because, for some reason, it didn't automatically update. I tried deleting cert8.db, clearing cache and cookies, and scanning for malware. I did a couple other troubleshooting steps that I don't remember well enough to elaborate on. I refreshed Firefox, and when that didn't work, I uninstalled and reinstalled. Still no luck. My antivirus is Bitdefender Antivirus Free Edition. I'm using the built-in Windows firewall. Can anyone please advise me what to try next?
Chosen solution
Could you click the Advanced button and check the detailed error message?
Because BitDefender (not sure about Free) has a feature to filter your browsing, could you check that section of this article: How to troubleshoot security error codes on secure websites. I guess check the Family Safety section, too.
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Chosen Solution
Could you click the Advanced button and check the detailed error message?
Because BitDefender (not sure about Free) has a feature to filter your browsing, could you check that section of this article: How to troubleshoot security error codes on secure websites. I guess check the Family Safety section, too.
Well, turns out it was Windows Family Safety. I only had it set up to monitor. "Allow all sites" and "allow all programs" were the settings. When I turned it off, Windows automatically, without warning, changed the account from a child account to a standard account. Huh. Now Firefox can access Google & other secure sites. Thank you. Listing what to check made all the difference.
Thanks for reporting back. There is a way to make Firefox work with Family Safety if you want to apply it to that account. The following thread has the steps: Firefox has problems with security certificates for yahoo and google when my son logs in as a child under a family account in windows 10.