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cannot read messages

  • 5 replies
  • 3 have this problem
  • 4 views
  • Last reply by christ1

hacl
hacl
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Thunder bird visar att nya meddelanden har kommit in men det går inte att öppna läsfunktionen ! IN ENGLISH: Recived messages cannot be opened and read. The inbox shows new messages but I can't get in and open them !

Thunder bird visar att nya meddelanden har kommit in men det går inte att öppna läsfunktionen ! IN ENGLISH: Recived messages cannot be opened and read. The inbox shows new messages but I can't get in and open them !

Chosen solution

Good. Can you then mark the thread as 'Solved' please? Thank you.

Read this answer in context 👍 3

All Replies (5)

christ1
christ1
  • Top 25 Contributor
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I can't get in and open them !

What exactly prevents you from getting in and open the message?

hacl
hacl Question owner
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The side is locked, and I can,t change to trash or send or anything ! But if I open up a new tab I can read the messages ?!

christ1
christ1
  • Top 25 Contributor
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Start Thunderbird in safe mode. https://support.mozilla.org/en-US/kb/safe-mode-thunderbird Uninstall Lightning via the Add-Ons Manager. Restart Thunderbird. Re-install Lightning in case it's needed.

hacl
hacl Question owner
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You are a star, many thanks ! The problem is solved !

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

Good. Can you then mark the thread as 'Solved' please? Thank you.