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I compose an email but when I send, a message opens telling me the file cannot be sent. If i send anyway, the recipient just gets a blank incoming email!

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  • Last reply by Matt

TNC1
TNC1
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I have attached a screen shot of the error message and would be grateful for any suggestions as to why Thunderbird is unhappy and not sending the narrative written in my emails....but just sends a blank message to the correct addressee.

Oh...it seems the forum system won't load the .jpg .....frustrating...so I'll write out the exact message in full:

"There was a problem including the file file:///C:/DOCUME~1/XPUSER~1/LOCALS~1/Temp/nsemail.html in the message. Would you like to continue sending this message without this file. "

Thanks.

I have attached a screen shot of the error message and would be grateful for any suggestions as to why Thunderbird is unhappy and not sending the narrative written in my emails....but just sends a blank message to the correct addressee. Oh...it seems the forum system won't load the .jpg .....frustrating...so I'll write out the exact message in full: "There was a problem including the file file:///C:/DOCUME~1/XPUSER~1/LOCALS~1/Temp/nsemail.html in the message. Would you like to continue sending this message without this file. " Thanks.

Chosen solution

Avast strikes again. See https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#AVAST

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All Replies (3)

Matt
Matt
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Chosen Solution

Avast strikes again. See https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#AVAST

TNC1
TNC1 Question owner
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Thanks very much Matt - just posted the line *\nsemail.html into AVAST and it's sorted! I wonder how long it will take AVAST to fix their system?

atb

TNC1 (Trevor - UK)

Matt
Matt
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I doubt they will.... Anti virus programs cause more difficulties with mail than anything else. I sometimes feel we should get a subsidy from the AV companies for telling their customers how to change their software so it actually works.