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Shockwave adobe crashing firefox

  • 7 replies
  • 11 have this problem
  • 353 views
  • Last reply by whppdhubby

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Windows 8.1 FF 41.01 all up to date. Shockwave/flash is crashing my Firefox. I have tried disabling protected mode. Opening in safe mode and as the last resort refreshing Firefox. I will post the last several crash reports. That page is filled with them. How do I make it work again? Thanks.

	Date Submitted

bp-f9467b29-b48e-49f7-b1bf-ab2a02150930 9/30/2015 11:31 AM bp-afa3adfd-7c99-4b64-b421-a53d02150930 9/30/2015 11:31 AM bp-3e05c338-94ba-40c3-bf6a-c08bb2150930 9/30/2015 11:29 AM 7e4d05a0-f1d5-42f4-bfc2-307b6230c5f0 9/30/2015 11:26 AM bp-1f2d8979-07f7-4bca-87e8-f9f2d2150930 9/30/2015 11:25 AM 538b3670-c78c-4a88-8fd4-e6c2c719200e 9/30/2015 10:31 AM 61448936-ffaa-477d-b2f4-f72532380e1b 9/30/2015 9:32 AM b52e0040-41ff-4b2a-9b5b-9e407b4e8370

Windows 8.1 FF 41.01 all up to date. Shockwave/flash is crashing my Firefox. I have tried disabling protected mode. Opening in safe mode and as the last resort refreshing Firefox. I will post the last several crash reports. That page is filled with them. How do I make it work again? Thanks. Date Submitted bp-f9467b29-b48e-49f7-b1bf-ab2a02150930 9/30/2015 11:31 AM bp-afa3adfd-7c99-4b64-b421-a53d02150930 9/30/2015 11:31 AM bp-3e05c338-94ba-40c3-bf6a-c08bb2150930 9/30/2015 11:29 AM 7e4d05a0-f1d5-42f4-bfc2-307b6230c5f0 9/30/2015 11:26 AM bp-1f2d8979-07f7-4bca-87e8-f9f2d2150930 9/30/2015 11:25 AM 538b3670-c78c-4a88-8fd4-e6c2c719200e 9/30/2015 10:31 AM 61448936-ffaa-477d-b2f4-f72532380e1b 9/30/2015 9:32 AM b52e0040-41ff-4b2a-9b5b-9e407b4e8370

Modified by whppdhubby

All Replies (7)

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IT seems the common issue looks like EXCEPTION_BREAKPOINT for the reason of the crash.I also have stopped acceleration too. I am having no issue with Chrome or IE but really want to keep using FF.

Modified by whppdhubby

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And more crash reports bp-e1767187-1935-4f88-8026-6a93e2150930 9/30/2015 2:02 AM bebac553-e55f-490f-9499-311896fbf41f 9/30/2015 2:02 AM bdf5e51f-d8ca-4b37-a854-ba5edf582723 9/30/2015 2:01 AM 2efb792c-2c68-4d13-bc25-bbb6308cbe47 9/30/2015 2:01 AM ab5489b8-9ee6-4298-b886-681da2b27a89 9/30/2015 2:01 AM 49d5f260-d654-4e5c-9cb1-4702dcc4aa74 9/29/2015 10:18 PM 9f7bf8d8-96b1-49d9-a7c8-b7b2d002bbd2 9/29/2015 10:18 PM 87d60912-6fc0-4828-8346-919a88ff49d3 9/29/2015 10:17 PM d5871d9a-2a1a-4540-b60f-5825b4bbfbe6 9/29/2015 10:05 PM 1134464f-a1e3-435b-b128-25d026926505 9/29/2015 10:02 PM bp-1e7fd8c3-678f-4afc-a5b7-ff4e72151001 9/29/2015 10:02 PM eab9ceec-f23f-470b-9be3-ca84c57eb360 9/29/2015 9:52 PM 4d4fe90a-ae6d-434a-9530-c4591ed59e39 9/29/2015 9:52 PM 7958f370-0931-4c68-976a-e42251aac861 9/29/2015 9:52 PM bp-1e147b78-1376-4726-8a2e-586002150930 9/29/2015 9:51 PM

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Well at least I am not alone......

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You are not alone. Have you tried updating to Firefox 41.0.1? This patch resolves some Flash issues, though not all. To update, you can use either:

  • "3-bar" menu button > "?" button > About Firefox
  • (menu bar) Help > About Firefox

Or you can download an installer from the following page (scroll down to your preferred language):

https://www.mozilla.org/firefox/all/


If you are trying to play Farmville 2, you might need to uninstall Flash 19 and install Flash 18.

Adobe has a link to the uninstaller in this article: https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

The Flash 18 "Extended Support Release" is about halfway down this page: https://www.adobe.com/products/flashplayer/distribution3.html

Choose the one for "plugin-based browser" and either the MSI or EXE will work. It's best to close Firefox during the uninstall/reinstall to make sure the files aren't locked and unremovable.

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Oh, Firefox Beta 42? I'm not sure whether that has been patched yet; probably soon.

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lets try 41.01 lol

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Thanks for the info,jscher I have tried all of those above. It is across all sites like FB , yahoo any site that needs flash. No one site is to blame.