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Some web pages move up and down without command. How do i stop this

  • 4 replies
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

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For example, when i open Fox news. I scroll down a few articles but then the page will move back up to the top. It seems to happen on any website i go to. I disabled autoscroll previously. It is challenging to read content when the page seems to want to return to the top

For example, when i open Fox news. I scroll down a few articles but then the page will move back up to the top. It seems to happen on any website i go to. I disabled autoscroll previously. It is challenging to read content when the page seems to want to return to the top

All Replies (4)

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Are you sure this is a Firefox issue? Try using a different browser to see if it works. If it works i'll help fix the issue on Firefox.

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Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 17.0 r0 Shockwave Flash 16.0 r0

Having more than one version of a program may cause issues.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player Version 17.0.0.134
https://www.adobe.com/products/flashplayer/distribution3.html


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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You may have switched on caret browsing.

You can toggle caret browsing on/off by pressing F7 (Mac: fn + F7).

  • Tools > Options > Advanced > General > Accessibility: [ ] "Always use the cursor keys to navigate within pages"

Note that this is an accessibility feature of Firefox.

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Caret Out {web link} Disables change of the caret browse mode by shortcut key(F7).