Missing icons are usually supplied by a font that is downloaded from the server (@font-face) as you might see by little boxes that show the hex code of the characters instead.

Make sure that you allow pages to choose their own fonts.

• Tools > Options > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"

You can check the gfx.downloadable_fonts.enabled pref on the about:config page and make sure that it is set to true (if necessary double-click the line to toggle its value).

Maybe it's this:

Many sites now use downloadable fonts to create their icons instead of traditional image files. So there are a couple Firefox settings that could be a factor, as well as the NoScript extension, if you use that (blocked objects).

(1) In the Advanced Font dialog, unchecking the box that lets the site use its own choice of fonts. To check that:

"3-bar" menu button (or Tools menu) > Options > Content > "Advanced" button

Here you need to "Allow pages to choose their own fonts"

(2) Disabling downloaded fonts in about:config. This is less likely, or you probably would remember, but here's how you check on it.

• In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

• In the search box above the list, type or paste gfx and pause while the list is filtered

• If the gfx.downloadable_fonts.enabled preference is bolded and user set to false, double-click it to switch it back to true.

Does any of that seem relevant?

I checked the let pages control the font, which I had unchecked, it did not correct the problem I checked the config file and it was set to true. So the problem persists. Thanks for the attempt. I've reset Firefox etc., all to no avail. I am running a brand new Toshiba Satellite laptop with Windows 8.1. I have set all the font settings for larger fonts, but I am not sure how that would cause gifs not to show.

Can you attach a screenshot?

• http://en.wikipedia.org/wiki/Screenshot
• https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

• Use a compressed image type like PNG or JPG to save the screenshot
• Make sure that you do not exceed the maximum size of 1 MB

You can open the Web Console (Firefox/Tools > Web Developer). Check on the Network tab if content from a specific domain is blocked and has a file size 0 (zero).

• https://developer.mozilla.org/Tools/Web_Console

Here is an attachment of the buttons not showing correctly.

Did you check the suggestions in my above post because I still see little boxes with the hex code?

You can open the Web Console (Firefox/Tools > Web Developer). Check on the Network tab if content from a specific domain is blocked and has a file size 0 (zero). This is especially about fonts, so you can try to click to select fonts.

• https://developer.mozilla.org/Tools/Web_Console
• https://developer.mozilla.org/Tools/Network_Monitor

I have one both without success. Also, things are blocked on my webmail.

I see these fonts getting downloaded.

The symbols on the top part of that MSN page (butterfly design, down-caret) are part of a font named PrimeSymbol_Global that loads from:

http://static-news-wus.s-msn.com/sc/8b/02b834.woff

Can you think of any reason that the s-msn.com domain might be blocked?

Actually, that one is on your list of font files that are loading so it's not blocked from being retrieved. It just isn't being applied for some reason.

I refreshed firefox and reset the fonts from my selection to the default but enlarged the font to what was comfortable to me and made sure the allow imported font was unchecked. I believe my personal selection of fonts was the problem. Never the less, it is correct now.

Big thanks for the help.