Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can not navigate firefox because of ad.doubleclick.net

  • 2 replies
  • 6 have this problem
  • 5 views
  • Last reply by trbogt

trbogt
trbogt
more options

I've reinstalled Firefox and deleted all cookies and still Firefox will not even navigate through You tube, can't sign-in to google...I keep getting: "This Connection is Untrusted You have asked Firefox to connect securely to ad.doubleclick.net, but we can't confirm that your connection is secure". This all happened after a bunch of unwanted downloads infected my system...I uninstalled all I could find...but Mozilla Firefox system is still infected somehow....thanks.*john wjbr@sympatico.ca

I've reinstalled Firefox and deleted all cookies and still Firefox will not even navigate through You tube, can't sign-in to google...I keep getting: "This Connection is Untrusted You have asked Firefox to connect securely to ad.doubleclick.net, but we can't confirm that your connection is secure". This all happened after a bunch of unwanted downloads infected my system...I uninstalled all I could find...but Mozilla Firefox system is still infected somehow....thanks.*john wjbr@sympatico.ca

All Replies (2)

Scribe
Scribe
more options

Hi, there might be something in this article that will help - AdwCleaner (link in article) is certainly worth a go.

trbogt
trbogt Question owner
more options

Hi...I knew about that site ,just hav'nt tried anything from there untill today and it seems ADW Cleaner worked...Yesterday I saw a process in My Task Monitor called "Client.exe"...so I googled it and it came up as an extension file that can disable certain functions like "Proxy" and "Browsers"...so I ended it's process in Task manager and it fixed the problem temporaraly... but it showed up again to day...but after running the ADW Cleaner it has not showed up so far...this extension file was turning on the proxy settings on my computer...although my other browsers worked fine, I knew Firefox has issues with "Proxy" settings...so there...I hope that fixes this and helps others too...a down note is for some reason I lost my "Rocket Browser"...oh well...anyways thanks for any response!*john