Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why are my password files are empty after I used Mozbackup to transfer files to new pc -

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by philipp

more options

I have upgraded from Win XP to Win 7. I updated my profile using Mozbackup and all my bookmarks transferred with no problem. I have no passwords, however. I tried copying the signons and key3 files again, but no luck.

Help!

I have upgraded from Win XP to Win 7. I updated my profile using Mozbackup and all my bookmarks transferred with no problem. I have no passwords, however. I tried copying the signons and key3 files again, but no luck. Help!

Chosen solution

hello AnitaL, in newer versions you'll have to copy over logins.json & key3.db in order to import your passwords.

Read this answer in context 👍 2

All Replies (1)

more options

Chosen Solution

hello AnitaL, in newer versions you'll have to copy over logins.json & key3.db in order to import your passwords.