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Installed Firefox on new android. When I try to sign in using sync the camera doesn't recognize the QR code on laptop pair screen, turned up brightness, hold closer and further away etc but just doesn't recognize. If I log in using email my passwords, history etc do not transfer.

Hello everyone .

I have used Firefox for years now and I always keep my sync on. When I sign in to a new device, I sync and all my data. I had a problem with my PC today and I downloaded Firefox for mobile on my Android tab. I tried signing in but forgotten my password, I did a reset and logged in and tried to sync but I can't find my previous data. I can't even see any of my previous devices. This is strange because it has always worked

Any help will be deeply appreciated.

Somehow NordVPN caused my Firefox bookmarks on my macbook to be deleted (Nord has caused more problems than I've had in years). Many of the bookmarks are still on FF on my ipad. I've setup sync on both devices (at least I think so), but when I hit the sync button on my mac, the ipad's bookmarks don't appear on my macbook. On my ipad mozilla account 'everything I'm using and signed into' shows the macbook was active 7 minutes ago, and the 'sign out' box is available, so I must be signed in. Firefox on my iphone is the same. Any suggestions. It's getting to the point where it would be easier to setup new bookmarks.

Obligatory, I apologize if this question has already been asked or worked out elsewhere. But I have tried searching for a solution on the forums here and not one solution could be found, so here I am:

At the time of setting up my Linux PC for Firefox Sync, I was signed into my Firefox account on my mobile but syncing had been paused on my mobile for some reason or another. No biggie right? Should just be able to enter my credentials into my PC browser and start syncing right away? In the past when I had got signed into sync on the PC, everything across the board would sync as I had just my bookmarks, add ons, and settings set to sync. Bookmarks would load right up, all my add on prompts would open their own tabs to finish setting up, and everything was peachy.

However, when I went to get things setup on my new PC today, using the proper credentials and all kinds of authentication methods, I am able to sign into my firefox account on my PC with no issue, except for the fact that nothing is syncing up with my existing mobile account.

I have done everything I know that is in my power to do, with the exception of reinstalling my mobile app (will lose my bookmarks if I do), I have uninstalled and reinstalled on my laptop, signed out of both devices and signed back in with my account credentials to no avail. I went so far as to just create a new Firefox account with a separate email address, and using the NEW email address when signed into both, I am looking at the "Sync Now" button on my mobile with hatred, because clicking on it literally does nothing. It shows as last synced being "Never". My PC is logged in to Firefox now with the new email address and clicking sync there, it will run through the normal process but as there seems to be no data coming from my my mobile, it syncs nothing. I can see both devices under "Connected Services" as well.

I know I screwed up somewhere and now the entirety of my life's favorite bookmarks and websites are stuck on my phone. To my understanding there is no JSON style file created in Firefox mobile, with no ability to manually export. I am not above manually going line by line through each bookmark and just adding them one at a time into my PC, but I would rather not.

In summary:

- PC is not syncing to mobile bookmarks which are very much still in existence - Creating a new Firefox account and restarting the sync process from scratch does not work - As of creating and logging into the new firefox account, clicking sync does absolutely nothing on mobile, and still shows as having never been synced

Why doesn´t the new checklist widget (that apperas on a new tab) sync between my different computers?? As it is now, it is totaly useless. If i create a checklist on my homecomputer (logged in with my firefox account) it does not show up on my work computer (also logged in with my firefix account). Eveveything else is syncing fine, but not the widgets...

You can help by letting my sync be turned on so you can see I've only one device and quit asking me to keep signing in a device already signed in . Then you might not be confused about how many devices I'm actually using

Hello,

I have been using the same Firefox Account with Firefox Sync for several years.

I always reinstall Windows using a full disk format, and I have done this many times over the years. I have never signed out of my Firefox Account before reinstalling Windows, and Firefox Sync has always restored all my passwords, bookmarks, history and other synced data without any issues.

This time, after performing the same clean Windows installation and installing Firefox again, I signed into the same Firefox Account using the correct email address and two-factor authentication (Authenticator app).

I have verified that:

I am signed into the correct Firefox Account. Two-factor authentication works correctly. Firefox Sync is enabled for Passwords, Bookmarks, History, Tabs, Add-ons and Settings. Only the two new passwords I created after reinstalling Windows are present. All previously synced passwords, bookmarks, history, tabs and other data are missing. My Mozilla Account now shows only the new device. The previous computer is no longer listed.

I also checked the Firefox Sync log. It contains entries such as:

No metadata record Fresh start Wiping server data

Since I have successfully restored my Firefox data after many previous clean Windows installations using this same Firefox Account, this behavior is unexpected.

Could you please check whether my Firefox Sync storage still existed before this device connected, or whether it had already been reset or become empty?

Is there any possibility that my previous Sync data can still be recovered from the server?

Thank you for your time and assistance.

FF 152.02 Android 16 Pixel 6

FF has stopped synced. Doesn't respond at all to "Sync now".

Already tried: Signing out/in Clearing cache Uninstalling/reinstalling

Another oddity: when I sign in, I get FOUR "New sign-in" emails.

Ideas, anyone?

Thank you!

Steve

Moderator note: Moved from the Firefox Desktop forum to the Firefox for Android forum.

this is my back-up laptop, which until recently synced perfectly with the main one. now all bookmarks are missing, and I cannot understand what is happening the background.

pixel 6 bookmarks are not syncing to desktop. I am signed in on both the pixel and desktop. Have used the QR code. Tried several times after rebooting both the phone and desktop. I have folders and subfolders set up on the pixel 6 for several hundred bookmarks.

With Firefox Android on my tablet, bookmarks are not syncing that i see when logged into my Firefox account on other devices. I tried logging out and in to my Firefox accont and also unchecking and checking the "sync bookmarks" box. Firefox Android says "bookmarks are now synced". But they aren't!

Need help please to fix this problem: Firefox does not open QR codes on my iPhone. On my phone, the toggle for Scan QR codes is turned on. I open the camera on my phone, point it to a QR code on my laptop screen, Firefox on my phone opens in a new screen -- but nothing happens. What is missing? Thanks for helping me.

So I just switched OS on my desktop, and had to log into Firefox all over again for the first time in a bit, and it turns out that for some reason my saved passwords arent synchronising with my whats saved on my phone? In the past my experience have been that if I ask firefox to save my password on one device it remembers it on all my devices. Is this not the case? Is there something I need to do to manually synchronise?

Hello,

I've always used Firefox, and have had whichever Macbook and Android devices I've had synced for years. I recently got a newer phone, had an issue, returned it and got the same model. Since getting the new phone, Firefox not only takes hours to properly sync to be able to even see my Macbook's tabs, but I can't even send myself links from Macbook to my Android phone. Password and bookmark syncing is also spotty. I've tried signing out, made sure these are the only two devices on my account, and I've uninstalled and reinstalled. It's been this way through many updates for both my device and Firefox. I use both devices interchangeablely and it's critical enough to me that I may switch to a different browser. Any help would be appreciated.

Firefox desktop saved logins not appearing on android. Sync enabled on both devices yesterday. Previously worked fine, kinda frustrating having to manually re enter everything.

Firefox is disconnecting my account every time i restart the browser. I've made sure it's not set to clear data when restarting. I found a support forum post for mac where they weren't installing it and were running it from the dmg, but i'm using the firefox that was installed during cachy installation, which firefox gives /usr/bin/firefox, when runnign it from terminal (or anywhere) the command in btop is /usr/lib/firefox/firefox. its really frustrating because i lose my session data, have to log back in again, have to redownload all my extensions, ahve to reconfigure all my extensions every time the browser restarts

I'm on CachyOS on COSMIC de with a btrfs file system. I've tried uninstalling and reinstalling firefox. I've tried making a new profile. I really don't want to use a different browser, but this isn't functional.

I'm new to using Firefox and it's already to difficult to start to use.having trouble with sync and setting up my usernames for the apps l use. im lost pls help. I wanted privacy so l switched from Google to Firefox!!!!