Showing questions for topic:

How do I delete an old email account.

The account dwr50@excite.com is no longer active yet firefox keeps trying to use it to log into things like this support area. How can I get rid of the old email address … (ler mais)

The account dwr50@excite.com is no longer active yet firefox keeps trying to use it to log into things like this support area. How can I get rid of the old email address ?

Resolvido 1 99

How do I stop Firefox from suggesting emails for autofill?

Hello, when I am using a login form, it sometimes suggests an email I can use, but I do not want this behavior in case I am sharing my screen. And some of the emails that… (ler mais)

Hello, when I am using a login form, it sometimes suggests an email I can use, but I do not want this behavior in case I am sharing my screen. And some of the emails that are suggested are also not mine to begin with, so I simply do not want Firefox suggesting it to me.

I would like to disable this feature altogether, but I have looked online, searched the settings, and yet I found no way of disabling this. I even confirmed that my Firefox Passwords doesn't have any entries, so I don't understand where it is getting these emails from. I would like help with disabling these suggested emails.

Resolvido 4 229

Autofill username / password not autofilling

Firefox v149.1 on iPadOS 26.4. saved credentials (username , password) are not being autofilled, unlike in ios. Even when only 1 entry per site exists, this needs to be … (ler mais)

Firefox v149.1 on iPadOS 26.4. saved credentials (username , password) are not being autofilled, unlike in ios. Even when only 1 entry per site exists, this needs to be selected manually. Steps to reproduce: - Log into site for which 1a single credential is stored - Bar above keyboard does not show the available username, but just autofill - Selecting autofill produces list of usernames, but does NOT autofill username - Same behavior for password

Resolvido 1 91

Third party password manager no longer working with Firefox for Android v148

I have been using Firefox for Android and Kaspersky Password Manager for many years without a hitch until v148 of Firefox, which seems to have broken things. Has anyone e… (ler mais)

I have been using Firefox for Android and Kaspersky Password Manager for many years without a hitch until v148 of Firefox, which seems to have broken things. Has anyone else seen this problem? With KPM installed (and all the necessary permissions correctly set) whenever I visit a login page the KPM icon should appear so I could select the login and password details to automatically fill in. It no longer does this with v148. I had been in touch with Kaspersky support and they were unable to help so I re-installed v147 and everything was back working again, so I am guessing the issue is with a change in v148. Has anyone else seen (or resolved) this issue. Many thanks FYI My Android is v13 on a Pixel4a and KPM is v9.2.113.65

Open 1 36

Yahoo doesn't recognize my password so though I'm signed in now I can't sign out and still use email etc. so How do I fix this?

something like this happened July 16, 2025 and I had to change my password It happened again August 23, 2025 And again Sept. 9, 2025 and I had to change my password Now i… (ler mais)

something like this happened July 16, 2025 and I had to change my password It happened again August 23, 2025 And again Sept. 9, 2025 and I had to change my password Now it's happening again (after I updated the app) and as FF doesn't recognize my old password(s) I can't do things like see an invitation from an old friend because I can't sign in because it doesn't recognize my FF password. I'm on a 2021 iMac 24 inc, M1, 8GB, running Sequoia15.6.1 I'm afraid to update my OS because what if I get blocked out of my email. Apple just suggested I switch email apps. But I've been running Firefox and Yahoo (and several other accounts) for more than 25 years on a dozen or more devices and I don't want to lose that history (this happened to a friend who lost his entire gmail history. Yikes.;)

Open 81

Autofill does not fill username field

Hello, I'm really confused about the autofill feature. I've been using this feature for years and noticed that on some website the password field is filled in, but the us… (ler mais)

Hello, I'm really confused about the autofill feature. I've been using this feature for years and noticed that on some website the password field is filled in, but the username is not. I searched the support pages and forum topics, and it seems that is a very common issue. According to what I read, it could be either:

  1. The webmaster decided to tell the browser not to fill in the username, but let the password to be filled in.
  2. The webpage use some out of standard approach to name the username field, so Firefox is unable to recognize it.

What annoys me is that there's no way to understand if it's the first or the second case, so you just accept it.

It would be very helpful if Firefox could:

  1. Provide a way to understand what the real problem is.
  2. Add an option to override moronic security approach of the web designer, so the "do-not-fill-in-this-field" property is overridden.

Thanks to everyone who took the time to read this!

Open 1 127

Firefox sometimes does not recognize a username prompt

Firefox does a good job of filling in username and password prompts. Occasionally, it doesn't. The sign-in prompt for American Airlines is an example. Go to AA.COM and cl… (ler mais)

Firefox does a good job of filling in username and password prompts. Occasionally, it doesn't. The sign-in prompt for American Airlines is an example. Go to AA.COM and click on the "Log in" button. The prompt box labeled, "AAdvantage® # or username", is not filled in; but the prompt box labeled, "Password" is recognized and filled in. There must be something about the wording or the HTML used for the first box that obscures the requested information.

Open 1 209

A list of logins appears that aren't related to the site

Not sure I understand this.... I know all about the saved logins & passwords that I can find under settings and I use that list regularly. But sometimes I have a site… (ler mais)

Not sure I understand this.... I know all about the saved logins & passwords that I can find under settings and I use that list regularly. But sometimes I have a site that isn't listed in my list. Perhaps it's been a very long time since I used it etc...

But when I click on the user or login field for the site, a list of user names will appear and it's obvious that these are not related to this site. For example I'm on a specific site this morning and I see a list of 6 user names, including my regular email address, another email that I sometimes use, 3 variations of a common user name I use, and a long number.

If I go to the saved password list and search for this site, it isn't listed. If I sort by user name, I can't really search for the usernames that are more common but I can look for the long number and 1 variation of the user name

  • Bulleted list item I see the long number and the site it's associated with and it's not this site.
  • Bulleted list item I do not see the specific variation of the user name

So....

  • Bulleted list item Why does the user name that is a long number appear in a list when I click on the user field at the website when it's associated with another website?
  • Bulleted list item Why does a variation of the user name appear in the same list when it is not shown anywhere in the saved password list.

I've seen it happen many times and what's really strange is that on 1 site clicking on the user name field will bring up a list that contains unassociated user names and another website might bring up a different list of unassociated user names! Really strange. Where are these tidbits of information being saved?

Open 1 164

Completely clearing all history for a web site account

FF is offering up possible login names for a particular site I have used previously even though I have removed all related browsing history, form data, and cookies (and c… (ler mais)

FF is offering up possible login names for a particular site I have used previously even though I have removed all related browsing history, form data, and cookies (and cleared the cache). What am I missing? Is it using stored history for unrelated sites to guess at a user name, or is there some other hidden history I need to clear?

Open 9 154

Firefox doesn't recognize reddit login email field for autofill

idk if this is the right place to file bug reports in the reddit login sreen if you click on the email box it's supposed to pop up a saved passowrd bar—for you to choo… (ler mais)

idk if this is the right place to file bug reports


in the reddit login sreen  if you click on the email box it's supposed to pop up a saved passowrd bar—for you to choose fr multiple logins, or atleats fill automatically, but that doesnt happen for reddit, infact—it doeant recognize the email field at all, when clikcing the passwors field it pops uo noramlly and auto fills—but JUST the passowrd, the email field stays empty.

this is some info: 150.0a1 (Build #2016147111), 887fb4b92f0ce8fab484377f1715d972ead217cc GV: 150.0a1-20260303095635 AS: 150.20260228050320 OS: Android 14. Galaxy A15 4G


hope this help! and v150 is an amazing update!

Open 1 108

Is Firefox using my Paypal log-in details to log retailers in automatically?

I use an online retailer to buy birthday cards and gifts - Moonpig.com. Whenever I choose Paypal as my payment option, it logs me directly into my Paypal account without … (ler mais)

I use an online retailer to buy birthday cards and gifts - Moonpig.com. Whenever I choose Paypal as my payment option, it logs me directly into my Paypal account without me entering any details. I have several Paypal accounts and want to choose which one to use. I have no saved payment details on Moonpig's site and having checked, they say that somehow my browser is logging me in automatically. That's Firefox and I want it to stop.

I have no issues with Firefox storing log-in details but I should be able to choose which Paypal account I want to use.

Any thoughts please? UF

Open 2 100

Wrong text on autofill

I accidentally typed my protonmail password into the field of my username/mail address. I don't remember what more I did (propably answered yes to save) but now there is … (ler mais)

I accidentally typed my protonmail password into the field of my username/mail address. I don't remember what more I did (propably answered yes to save) but now there is as autofilled my password for username always I open my Protonmail account. I am using Firefox as browser (should be the newest version) while Emailing.

I tried to delete autofill of Firefox according to the next advise: "go to Settings > Privacy & Security, scroll to "Forms and Autofill," and uncheck "Autofill addresses" to stop saving them"

Then I was astonished. There is no "Forms and Autofill" setting on my Firefox at all!

Protonmail settings didn't help either nor Windows 11 - neither FAQ.

Ilkka

Resolvido 2 387

Firefox 147.0.1 has broken 1Password 7's account and password fill-in

I have been using 1Password 7 to manage my login credentials. It includes a Firefox extension to fill in account names and passwords in login alerts and pages. Firefox 1… (ler mais)

I have been using 1Password 7 to manage my login credentials. It includes a Firefox extension to fill in account names and passwords in login alerts and pages.

Firefox 147.0.1 (macOS aarch64) in January 2026 has broken 1Password 7's ability to fill in account names and passwords.

To reproduce: 1. Install 1Password 7 Version 7.9.11 (70911000) and its extension version 4.7.5.90 in Firefox 147.0.1 on macOS. 2. Visit a URL for which 1Password 7 has login credentials. 3. Click on the toolbar icon for 1Password 7. A 1Password 7 dialogue box pops down from the icon, containing the username and password for that URL. 4. Click the Autofill button in that dialogue box.

Observed behaviour: 1. Username and Password fields remain blank.

Expected behaviour: 1. Username and Password from 1Password 7 appear in the Username and Password fields.

For approximately the last three months, there was a partial failure similar to this. 1. 1Password 7 popdown dialogue moves from the toolbar icon to the Firefox tab for that URL. 2. Username and Password fields remain blank. 3. Workaround: click in the username field, then tab 2-4 times to further UI objects in the login credentials form. Then click the 1Password toolbar icon, then click the Autofill button in the popdown dialogue. Then, the Username and Password from 1Password 7 appear in the Username and Password fields.

The expected behaviour occurs for the same URLs in Safari.

Thus I suspect that Firefox has somehow changed its behaviour in the last few months to cause this regression. I have not changed the 1Password software versions in this time, because I am intentionally using a previous version of 1Password.

I am looking for a fix or workaround which works with my current 1Password software version. I am not interested in a solution which requires me to upgrade to the current version of 1Password. (The current version of 1Password imposes a feature which I am resisting.) I realise that this reduces the chance that I can persuade the Firefox team to find and correct this regression.

Resolvido 4 371