FireFox Install causes BSOD
Hi, I have had many successful years using Firefox until 4 days ago. I uninstalled Firefox in order to remedy a recurring missing bookmarks issue. I used the 'full' … (ler mais)
Hi, I have had many successful years using Firefox until 4 days ago. I uninstalled Firefox in order to remedy a recurring missing bookmarks issue.
- I used the 'full' version to re-install - install proceeded to around 50% then crashed my system.
- I uninstalled the remnants and tried to install using the 'stub' installer, it crashed immediately
- I uninstalled all anti-virus software, this time the full installer ran all the way through but when I clicked on Launch Firefox, my system crashed again.
- After each crash, the system restarted and remains stable, nothing else appears to be affected.
- Basic diagnostics, returns no violations
- Each crash returns - stop code: Critical_process_died (0xEF)
- my Win 11 version 24H2 osb 26100.7462, FireFox version 146
any ideas ?