Fórum de Apoio de Firefox

So I have this extremely annoying issue. Almost every time I open Firefox on my system, all of my add-ons get disabled. There is no pattern to when it will happen either. Sometimes I can open it 2 or three time without a problem, other times its every single time, and to top it off all of my saved logins randomly disappear too, as well as some of the settings (namely search bar settings). A simple closing and reopening of Firefox restores the login info, but not the settings. I’ve tried making a new profile, didn’t work. Tired uninstalling Firefox and starting clean, still didn’t work. I’ve checked all my settings, and tried deleting the extensions data in the Mozilla folder. Nothing seams to work, and I don’t have a clue why this keeps happening. I’ve been using Firefox since it was still in beta, and have never had this kind of problem before. Any advice would be greatly appreciated.

Operating System: Garuda Linux KDE Plasma Version: 5.27.3 KDE Frameworks Version: 5.104.0 Qt Version: 5.15.8 Kernel Version: 6.2.6-zen1-1-zen (64-bit) Graphics Platform: X11 Processors: 16 × AMD Ryzen 7 3700X 8-Core Processor Memory: 15.5 GiB of RAM Graphics Processor: AMD Radeon RX 6700 XT Manufacturer: Micro-Star International Co., Ltd. Product Name: MS-7B79 System Version: 3.0

Firefox 111.0

Hi

I want to clear data but the only option FF is offering is with cookies. I want to delete all but cookies.

Image: https://imgur.com/jwLXxFx

Here it only says Cookies AND Site Data. But I want Site Data without Cookies. Can I somehow manually delete those files? Or manually selectively empty some tables in SQLite databases that FF uses? If yes then what files/databases exactly?

scroll bars cover website-widgets (check boxes) (110.0.1 64-Bit)!! e.g., when trying to activate a checkbox at the right edge (Amazon, marking an item to cancel an order) that is not possible because the firefox scrollbar (right side) covers the Amazon checkbox, so it is impossible to mark it, and so the order cannot be cancelled!

This is an unacceptable malfunction!!

(OTOH, on MSEdge, the scrollbar sits to the right of the checkboxes without ever covering them, so it's obvious that this is specific Firefox malfunction!!!)

After a mistaken forced restart (inadvertent pressure on the shutdown/start key), one of the 3 windows I had open is invisible. It shows in the 'Windows" menu as one of 3 but when I select it - nothing. It does not show as a recently closed window in History. I have restarted Firefox multiple times, including deleting the xulstore.json file then restarting (a fix from another similar thread).

How can I restore this inaccessible window?

Thanks

Firefox quit working. when I click on the Icon on my computer desktop I get the following pop-up window. Windows cannot find ‘C:\Program Files\Mozilla FirefoxFirefox.exe’

When I click on the Icon in my taskbar I get this pop-up window . Windows cannot find ‘C:\Users\hgmv8\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\Taskbar\Firefox.Ink’ Make sure you typed the name correctly, and then try again.

I have downloaded the latest version of Firefox but still get the error messages

I noticed with yahoo finance, and possibly another site or two I do not recall, that firefox becomes unable to open any other URLS and seems to lock up after visiting one or more of my saved favorate/bookmarked Yahoo Finance Urls.

I found a solution that works here...

https://support.mozilla.org/bm/questions/1349884#answer-1441665

The solution is not permanent and has to be applied everytime I open firefox and visit a site that causes this problem. It does NOT seem to affect M.S. Edge at all.

Is firefox / mozilla working on a permanent fix for whatever causes this issue?

Please read this carefully before commenting to me. I do know some things about computers. And no, I will not get windows 11. I am very happy with windows 10 still. After the recent update I can no longer watch videos outside of Youtube. This is very annoying. I am getting error: 232011. I have gone into the Settings: Extensions and Themes: Extensions: No add ons turned on. I have deleted my cookies. I have reloaded, I have rebooted my computer after deleted cookies. It still says error 232011. This is my ONLY computer, no I cannot check this site on another one. No, I cannot check this site at the local library. Anything that is not Youtube that has videos gets block there at this time. I have no idea why, nor do I care. I have my own computer for this reason. However, I cannot use it if I keep getting this error.

I used to have Firefox update itself using automatic updates, and occasionally I would manually trigger an update by checking the HELP>ABOUT menu. For some time now, I am getting an error message inside the ABOUT pop-up window. The current message is "Unable to check for updates due to internal error".

I've un-installed and re-installed several times. It doesn't happen on other computers I own where updates work just fine.

I tried searching, but couldn't find anything relevant

Any ideas how to fix this?

Thanks !

Hi I'm trying to download large files but they keep failing due to problems at the host. I can resume the download when this happens but I don't want to keep doing this. Is there any way to auto-resume?

I created a second profile through this: Click the menu button, click Help and select More Troubleshooting Information. The Troubleshooting Information tab will open. Under the Application Basics section next to Profile Folder, click Open Folder also here: https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

after I did that, I decided to delete the file of that profile in my folder, so now every time I open Firefox it says "Your Firefox profile cannot be loaded. It may be missing or inaccessible." And then it closes the browser.

I don't know how to fix this - I have two other profiles in my Firefox user's folder (release default and default)

I've been to several websites in the last couple of days that won't load in firefox, but will in chrome ( which I had to download to order groceries and I am not super happy about it ). the most egregious was today, I tried to order groceries from a major grocery store: meijer.com and the main page opened but if I like searched for "coke" it would freeze and nothing would load. not just coke, but also any other search term

If I do a Google search for a Wikipedia article on a fresh launch AFTER going to Help/Troubleshooting Information/clear the startup cache, the page renders as attached. Other pages also render oddly like this at random.

Have refreshed Firefox - no effect Tried launching with addons disabled - no effect Default theme - on, no effect Hardware acceleration off - no effect

Launching in Safe Mode DOES seem to fix it, but I cannot keep working in safe mode - anyone any idea?

Clearly something in Safe Mode is being deactivated beyond addons etc

ever since the most recent update last night, these horrid blue boxes have appeared around every intractable element once clicked on (except on complex js based websites like twitter and youtube), no amount of farting around in about:config nor even using troubleshooting mode has gotten rid of them. caret browsing is off. windows' narrator is off. ive also tried disabling all of my plugins, which had no effect

it appears to be the exact same issue that this user was having. i tried all the solutions in that thread. no dice. i have also tried all the solutions in this reddit thread

ive attached a collage of some examples below.

ive tested these same sites in opera gx to compare, it does not exhibit this faulty behaviour.

i need this fixed as soon as possible as firefox remains my daily driver due to being the only browser that still has good plugin support and decent customization

Firefox version 111.01 (64bit). I use a desktop PC and WIN 10. Since the recent update, I am unable to open Yahoo Mail consistently. I had trouble this morning and finally it opened. I closed it and tried to open it again but it wouldn't open. THIS IS THE ERROR MESSAGE:

"The page isn’t redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies."

This is a SERIOUS PROBLEM for me. I must be able to access my email. Please repair.

Hello,

For some reason I got a new laptop and install the latest firefox version, however, very often happens that my pointer doesn't change according to the options I am selecting (unless I click on them). To fix it, I have to restart the browser every time. It's annoying because for example, if I select some text to copy it, it will not be highlighted until I finish (unclick), just until then it will highlight the text, but not during the process. Also, the wheel of my mouse won't scroll the page up and down when clicking at it (but I still can scroll without clicking it). All these issues get fixed once I restart the whole browser.

Any ideas? do you think by downgrading firefox this could be fixed?

Best regards, Cristhian Garcia.

Dear Mozilla, My Firefox keeps on crashing and the error I'm keep on getting is that 'Firefox has crashed' and 'Firefox has stopped working'. I've tried multiple methods like changing places.sqlite to places sqlite.old, cleared caches, deleted my download history and removing add-ons and unchecking performance acceleration. But still got the same trouble. Even tried uninstalling it and re-installing again by removing the data in Roaming and Local folder in %AppData%. But trying this I got the error as 'Import wizard is not responding'. If I open it in the troubleshoot mode also it keeps on hanging. Kindly give me the solution for this.

Host is running RPI Linux wethCAM 6.1.19-v7+ #1637 SMP Tue Mar 14 11:04:52 GMT 2023 armv7l GNU/Linux.

I am running headless and the VNC Server is VNC(R) Server 7.0.1 (r49073) ARMv6 (Feb 13 2023 11:37:04). VNC Viewer is VNC Viewer 7.0.1 (r48981) ARMV6 (Feb 2 2023 15:55:51)

I disabled Malwarebytes. The Firefox crash report is included at the end

Chromium works fine.

Crash report is

AvailablePageFile: 0 AvailablePhysicalMemory: 118464512 AvailableSwapMemory: 122880 AvailableVirtualMemory: 255807488 BackgroundTaskMode: 0 BuildID: 20230309232621 ContentSandboxCapabilities: 119 ContentSandboxCapable: 1 ContentSandboxLevel: 4 CrashTime: 1679418470 DOMFissionEnabled: 1 DOMIPCEnabled: 1 DesktopEnvironment: lxde ExperimentalFeatures: layout.css.constructable-stylesheets.enabled,devtools.inspector.compatibility.enabled GraphicsCriticalError: |[0][GFX1-]: No GPUs detected via PCI (t=3.07234) |[1][GFX1-]: glxtest: process failed (received signal 11) (t=3.07851) HeadlessMode: 0 InstallTime: 1679408813 IsWayland: 0 LinuxUnderMemoryPressure: 0 Notes: Raspbian GNU/Linux 11 (bullseye)FP(D00-L1000-W00000000-T000) WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: esr SafeMode: 1 SecondsSinceLastCrash: 8870 StartupCrash: 0 StartupTime: 1679418429 SubmittedFrom: Client TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"arm","buildId":"20230309232621","version":"102.9.0","vendor":"Mozilla","displayVersion":"102.9.0esr","platformVersion":"102.9.0","xpcomAbi":"arm-eabi-gcc3","updaterAvailable":false},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":870,"virtualMaxMB":null,"cpu":{"extensions":["hasEDSP","hasARMv6"]},"os":{"name":"Linux","version":"6.1.19-v7+","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":"See failure log","vendorID":null,"deviceID":null,"subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1280,"screenHeight":720}],"features":{"compositor":"webrender_software","hwCompositing":{"status":"blocked:FEATURE_FAILURE_COMP_SAFEMODE"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"blocklisted:FEATURE_FAILURE_GLXTEST_FAILED"},"webrender":{"status":"unavailable-in-safe-mode"},"wrCompositor":{"status":"blocked:FEATURE_FAILURE_DISABLE_RELEASE_OR_BETA"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unavailable:FEATURE_FAILURE_OPENGL_NEED_HWCOMP"},"omtp":{"status":"unused"}}},"appleModelId":null,"hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"esr","enabled":true,"autoDownload":false,"background":false},"userPrefs":{"browser.search.region":"CA","browser.search.widget.inNavBar":false,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"browser.urlbar.suggest.bestmatch":true,"network.trr.strict_native_fallback":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":4,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"defaultSearchEngine":"google-b-e","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-e&q="}},"profile":{"creationDate":19437,"firstUseDate":19437},"addons":{"activeAddons":{"doh-rollout@mozilla.org":{"version":"2.0.0","scope":1,"type":"extension","updateDay":19432,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This used to be a Mozilla add-on that supported the roll-out of DoH, but now only exists as a stub t","name":"DoH Roll-Out","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19432},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19432,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19432},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19432,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19432},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19432,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19432},"webcompat@mozilla.org":{"version":"102.0.0","scope":1,"type":"extension","updateDay":19432,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19432}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19437,"updateDay":19437},"activeGMPlugins":{}},"services":{"accountEnabled":true,"syncEnabled":true}} TelemetrySessionId: 00f4c1ce-6161-4b16-8642-520a064dfbea Throttleable: 1 TotalPageFile: 1017556992 TotalPhysicalMemory: 912703488 URL: about:newtab UptimeTS: 41.3792366 Vendor: Mozilla Version: 102.9.0 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

I can't drag a downloaded file from Firefox to my desktop on a mac. It used to work and now it doesn't. I've searched and searched and searched to find an answer and nothing has resulted in fixing the problem. I don't seem to have any add ons installed that I can see of unless they are hiding somewhere.