Firefox update – lost passwords – no sign of firefox logins.json etc

Been searching. Updated firefox and lost passwords (across MacBook and iMac Firefox versions) so googled, went looking for logins.json etc files. No sign of them, and no … (ler mais)

Been searching. Updated firefox and lost passwords (across MacBook and iMac Firefox versions) so googled, went looking for logins.json etc files. No sign of them, and no firefox folder in applicationsupport/library on my Mac. Showing hidden files. About:profiles shows only one profile. No idea how I can restore things. Time Machine backup on desktop iMac has no firefox profile files. Where is the data please? Etc etc :O)

Colocada por captainuncertain 20 horas atrás

Última resposta por cor-el 4 horas atrás

Some of my add-on shortcuts have disappeared from the toolbar

Some of my add-on shortcuts have disappeared from the toolbar. I have tried all of the suggestions on your help site. If I go to the add-ons page, it says they are still … (ler mais)

Some of my add-on shortcuts have disappeared from the toolbar. I have tried all of the suggestions on your help site. If I go to the add-ons page, it says they are still there, but they don't show up in my browser.

Colocada por Gary Brown 12 horas atrás

Última resposta por cor-el 5 horas atrás

cannot log in to my Facebook account.

I was injured and in the hospital a long period. my phone number was changed by my daughter from 9282429368 to 9282428180 my email changed because cable one closed all t… (ler mais)

I was injured and in the hospital a long period. my phone number was changed by my daughter from 9282429368 to 9282428180 my email changed because cable one closed all their accounts. It now is ehd@reagan.com. Now I cannot log into my facebook account no matter what I do. It is the way I get in touch with my friends and relatives. What happened to my account? I was asked to log in with my name, Eileen Dueck and click on my picture to get in but that does not work. Nothing else works either. Please find my account and restore it.cannot l

Colocada por ehd66 5 horas atrás

Address bar jumping off screen when used

Since 2 weeks, I have been facing a UI error in the address bar. Whenever I select it to type something, the bar and search suggestions jump up off-screen. Pic attached. … (ler mais)

Since 2 weeks, I have been facing a UI error in the address bar. Whenever I select it to type something, the bar and search suggestions jump up off-screen. Pic attached.

Colocada por rahul.epsilon09 10 horas atrás

Última resposta por cor-el 5 horas atrás

White screen

Whenever I try to log into my online banking all I get is a white screen, nothing whatsoever. I can log in just fine using the dreaded Microsoft Edge or Chrome but firef… (ler mais)

Whenever I try to log into my online banking all I get is a white screen, nothing whatsoever.

I can log in just fine using the dreaded Microsoft Edge or Chrome but firefox will not work.

Now, I do know that I have actually logged in with firefox because if I come back to the page 10 minute later I get a banking message saying that as I haven't done anything for 10 minutes it has now logged me out!

I have cleared cache & cookies, I've started in safe mode and looked at the threads in the forum but nothing helps.

This is happening on all instances of firefox that I have, work, home, laptop.

please help

thanks

Colocada por It's me 17 horas atrás

Última resposta por cor-el 5 horas atrás

Error 404

I just updated Firefox & added recommended things. I went to "https://www.cranecu.org/" As soon as I hit the LogIn button I got an "Error 404" message. However, I … (ler mais)

I just updated Firefox & added recommended things. I went to "https://www.cranecu.org/" As soon as I hit the LogIn button I got an "Error 404" message. However, I called the office help & they suggested I try another browser. I switched to Safari the button works just fine. Any Suggestions? I am not the sharpest tack in the box when it comes to computers so please be simple. Thank You

Colocada por JMD 3 dias atrás

Última resposta por cor-el 5 horas atrás

Firefox automatically download files .docx from facebook page as pdf

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is brok… (ler mais)

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is broken. I don't know how to repair this. Please help, it is very frustrating.

Colocada por Mateusz (Mateuszy) 1 mês atrás

Última resposta por cor-el 6 horas atrás

Sudden Firefox error (code: 0xc000185). Please help!!

There's not really much skirting around it. Yesterday, I came across this sudden error with my Firefox browser on PC (see annexed image), which basically rendered me unab… (ler mais)

There's not really much skirting around it. Yesterday, I came across this sudden error with my Firefox browser on PC (see annexed image), which basically rendered me unable to open it for some reason. It did get fixed that same day somehow, though for a short while, as I was faced with the same error message again today and once again haven't been able to open my browser, much to my frustration.

I tried searching about it on the internet, but didn't find anything of help – most videos about it refer to a mistake on the Windows OS with the same code (0xc000185); asking around to people I knew didn't do much, either.

Today I tried a bunch of stuff to see if it resolved my problem in any way, such as: 1. Restarting my laptop (didn't work); 2. Installing both suggested and optional updates available to my Windows version (put me at ease a little, but still didn't work); 3. Searching for malware (antivirus didn't find anything, so I'm thankful this one didn't work); 4. Verifying system files with 'sfc /scannow' (all was good, so it didn't work);

I was also going to try doing a 'chkdsk /f /r', but I didn't have time to, as I had to leave for something. There are also other things such as creating another profile, which I'm considering; updating Firefox, which I can't do because I can't open the browser to check if there are any updates; and reinstalling Firefox, which I'm slightly afraid to do and will leave as a last resort because I don't want to risk accidentally doing it wrong and losing all my history, bookmarks, etc.

Any help would be incredibly welcomed. Thanks in advance.

P.S.: The text on the error message reads (translated from PT-BR): "The app couldn't be started correctly (0xc0000185). Press OK to close the app." Sorry if the photo isn't very good.

Colocada por Danbert 1 dia atrás

Última resposta por cor-el 6 horas atrás

Error code: PR_CONNECT_RESET_ERROR

Dear Firefox Support, I am writing to report an issue I am experiencing with Firefox Stable (v.126.0) when attempting to access the URL https://ibb.co. This URL is suppo… (ler mais)

Dear Firefox Support,

I am writing to report an issue I am experiencing with Firefox Stable (v.126.0) when attempting to access the URL https://ibb.co. This URL is supposed to redirect to https://imgbb.com, but instead, I encounter the following error:

Secure Connection Failed An error occurred during a connection to ibb.co. PR_CONNECT_RESET_ERROR

This issue seems specific to Firefox Stable, as I am able to access the URL without any problems on chromium-based browsers (Chrome and Arc) and Safari. Additionally, the URL works correctly on Firefox Nightly (v.128.0a1).

I have attempted several troubleshooting steps, including:

   Disabling all extensions
   Using private browsing mode
   Clearing cookies and cache
   Restoring settings to default

Unfortunately, none of these methods have resolved the issue.

Could you please assist me in resolving this problem? Any guidance or further troubleshooting steps would be greatly appreciated.

Thank you for your support.

Colocada por Milindh Vijay 7 horas atrás

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Web site not answering

I am trying to connect to a website but I keep getting error code 522. I've tried using Chrome and it connects to the website with no problem. I've checked my privacy s… (ler mais)

I am trying to connect to a website but I keep getting error code 522. I've tried using Chrome and it connects to the website with no problem. I've checked my privacy settings and I do not have that website blocked. What else can I check?

Colocada por w5513 3 semanas atrás

Respondida por jscher2000 - Support Volunteer 3 semanas atrás

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Paypal indicated Mozilla canceled my monthly donation

Just checking, can I still make a $3 monthly Paypal donation to Mozilla, or is that amount too small, or does it expire, or something to that effect? Thanks much! … (ler mais)

Just checking, can I still make a $3 monthly Paypal donation to Mozilla, or is that amount too small, or does it expire, or something to that effect? Thanks much!

Colocada por jimmydanger 10 horas atrás

Respondida por James 8 horas atrás

Firefox does not work anymore

A problem has arisen with firefox recently: when I tried to google something, or to open a website, I get the message: Oh no, the tab has gone down. I have reinstalled fi… (ler mais)

A problem has arisen with firefox recently: when I tried to google something, or to open a website, I get the message: Oh no, the tab has gone down. I have reinstalled firefox but that didn't fix the problem.

Colocada por frksolsikke 8 horas atrás

  • Resolvido

Pages taking ages to load

Hi all, I feel like this is a problem that must have been experienced and solved a thousand times... however I've tried all the suggested fixes I can find and the proble… (ler mais)

Hi all,

I feel like this is a problem that must have been experienced and solved a thousand times... however I've tried all the suggested fixes I can find and the problem still persists.

When I load Firefox the pages take ages to load. It doesn't matter what the page is, it takes ages, except that about: pages load fine, no problem. When I say pages take ages to load, I mean that everything about the page takes ages, not only the next, not on the images and other content etc, everything. This only started happening today and I only created a new profile a month or so ago. I don't have many tabs open (maybe 20) of which 9 are pinned. I do have lots of extensions installed.

I've tried troubleshooting/safe mode, that makes no difference.

Private browsing and loading another profile are fine, they don't have this problem.

I've cleared all cache and data, cookies, etc, including startup cache.

I've deleted the content-prefs file, and removed places files.

I've tried disabling and enabling hardware acceleration.

I've tried disabling TRR.

Probably some other things too, but so far nothing has worked.

Suggestions please! :)

Colocada por madbilly 4 meses atrás

Respondida por madbilly 8 horas atrás

Browser Geolocation Shows Old Location

When using some websites that ask for browser permission to use your location, the location is wrong. I recently moved more than 2000 miles, and when I use Google Maps i… (ler mais)

When using some websites that ask for browser permission to use your location, the location is wrong.

I recently moved more than 2000 miles, and when I use Google Maps in Firefox on my Windows laptop, its "current location" (as in, the blue dot that appears once I give Google Maps permission to use my location) is always at my old address rather than my new one.

After some digging, I discovered https://mylocation.org/, which was very helpful in that it informed me of two different types of location lookup. One of them, based on my IP address, works like a charm and shows me at my new address. The other, called "Browser Geolocation", shows my old address. And I've confirmed that this information varies from browser to browser: Firefox is wrong, Chrome is correct, Edge is correct, Brave is wrong.

This must mean that the browser stores some kind of information somehow about my location, right? How do I update this so that it matches the public IP address location?

Colocada por peterdfinn 9 horas atrás

Since i upgraded my Mac OS to Sonoma, the type on Linked In is tiny, about 7 point

I am running a Mac Mini with the M1 chip. I recently updated the OS to Sonoma (14.5) from Monterey and find that the type on Linked In is tiny, only about 7 pt. My FF is… (ler mais)

I am running a Mac Mini with the M1 chip. I recently updated the OS to Sonoma (14.5) from Monterey and find that the type on Linked In is tiny, only about 7 pt. My FF is 126.0. My minimum font size on Firefox is set to 14 pt. If I make it larger, like 20, Linked In is readable, but all my other sites are too large and hard to navigate.

Your automatic reader thinks I'm running 10.5. I've never run 10.5 on this Mac.

LI says it is a Firefox problem, which it is, because the site reads fine on Safari.

I know that there are sites which don't work on Firefox, like Chase Bank, which is a drag. Please don't tell me that LI is another one.

Somebody, please help.

Ellen Perless

Colocada por eperless 9 horas atrás