Fórum da Comunidade de Firefox

I had to do an OS reset on my Dell Inspiron 17 3000. This deleted all my data files. A computer repair shop used Recuvr to recover my lost data. All of the recovered files (not just the Firefox files) are in a single folder on my desktop. I would like to know how to import them to the newly installed Firefox. Thank you very much.

Hi, I am having trouble with multiple logins being saved on site login pages. Where I have entered the wrong email, I can find these in passwords and delete them, no problem.

The way logins are saved in other cases is inconsistent. For example, some sites are saving the same login with multiple dates - why? These are not available in saved passwords to delete. This doesn't happen on every site and needs to be disabled. Other sites are saving logins for other unrelated pages. I have one page that gives me a dropdown for login to three other sites. These sites are not linked or associated with each other in any way and again, can't be found in password to delete.

The only advice I have found is to use the down arrow to select the login and press delete but this does not work anywhere. I have deleted history, disabled fill usernames and passwords automatically. History, cookies and data is set to clear every time Firefox is closed.

Driving me nuts...........................

I remember in the old days there was a way to delete permanently suggested form input without going to settings...Does it still exist...Also what comes up in my form filling is not listed in any of my addresses or personal data.

Hello,

I would like to clear all of my sync data from my firefox account. This includes browsing history, passwords, payment methods, extensions, bookmarks, favourites, themes.

Thank you for your time.

Hi, I recently upgraded my computer and as part of it had to reinstall Firefox for desktop. When I did, I noticed that none of my passwords, bookmarks, and such had transferred over. I tried hitting the 'Sync Now' button in the settings, but nothing happened. I then checked my phone as I had Firefox installed on it, and all my data was still there, and tried hitting the sync button, but nothing happened, the button just highlighted every time I hit it.

Going through the 'connect devices' route in the desktop settings, it popped up a qr code for me to scan, but the steps it outlined didn't make sense as there was no 'sync and save data' button to hit, as apparently with a recent update they removed that and folded it into the account menu - the same 'Sync' button I had tried fruitlessly before. I also noticed that no matter how many times I hit the button, it just said 'Updated 1 hour ago', indicating it was not actually syncing. Even when I changed the device name on my phone to 'Firefox Mobile' and then hit sync, my passwords and bookmarks didn't copy over, only the new name it seemed.

I then tried uninstalling Firefox from my phone and reinstalling it, and this time the option to scan came up during the install, but now my phone doesn't have any of the data I had been trying to recover. Additionally, in my Mozilla Account page it shows the desktop app, the new phone install of Firefox as 'Firefox on samsung SM-S921W', and the original 'Firefox Mobile', which presumably still has all the data I have been trying to recover with no success.

Please help me get my data back, I need my bookmarks and passwords primarily and believe they may be locked onto the 'Firefox Mobile' device, if they are stored anywhere at all. Even if there's an older partition of my bookmarks and passwords from a week past or some such that could be recovered would be greatly appreciated. Additionally I would greatly appreciate if you could make the Sync feature actually functional, as this has been rather stressful and aggravating - that data has been collecting over the past ten years, minimum, and some of it is rather critical.

Thank you for your time.

I was trying to setup 2FA on my Mozilla account on Firefox pc browser (140 version). The process completes without issues with Aegis authenticator app, I download the backup codes and I even get the email confirming the recovery phone number was added. On the Mozilla accounts page 2FA turns to enabled. (I'm on Windows11 with latest Firefox browser version)

However after a simple refresh, it turns back to disabled. I repeated the process and same thing happens. Same even on Firefox Android. What could be the issue here?

Hello everyone, I run into a problem setting up my new mini PC, Geekom A6. I downloaded Firefox as usual from https://www.firefox.com/de/. I started the installation, and everything went through perfectly fine. When I expected that Firefox would start, only the Profile Manager started. When I try to create a new profile, the wizard appears for a millisecond and closes instantly. Here's the whole start process as a video: https://streamable.com/zkeb46 https://streamable.com/zkeb46

What I already tried to fix it:

• Run Firefox as Admin -> nothing changed
• Rename profiles ini -> nothing changed; ini was not newly created.
• Manually create the Profiles folder. That actually let me start the wizard but would end in this failure message:

"Profile couldn’t be created. Probably the chosen folder isn’t writable. [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIToolkitProfileService.createProfile]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: chrome://mozapps/content/profile/createProfileWizard.js :: onFinish :: line 250" data: no]" I gave this folder every access right for everyone, but still the same error. I tried to choose a custom folder, which worked (once in Document and once in C:/Firefox/Profile). But when I wanted to start Firefox, this error came: "An unexpected error has prevented your changes from being saved." and the option to restart Firefox. When I do so, I am once again back at the Firefox profile selection (but the previously created profile is not visible to select).

• Use an older installer of Firefox -> I tried 1.40, 1.39, and 1.38, but the same problem everywhere.
• Using winget but that led to the same error.
• Starting firefox in save mode (firefox -safe-mode) also leads to Profile Manager

I am using the latest Windows 11 24H2 and drivers are up to date.

I hope you can help me using Firefox on this device.

I am using FF desktop. All of a sudden, I get no sound through my laptop speakers when trying to watch videos (on YT and FB for example). I still get sound if I use external speakers through the 3.5" jack. I still get sound through other browsers, no matter if it's through the laptop speakers or external ones. So, it is definitely an FF problem. Sound works fine on all other media files on the laptop. Refreshing FF didn't fix it. Nor did reinstalling or restarting the laptop. I tried changing the autoplay settings as suggested in the help article, but still no laptop audio via FF. How can I fix this? Thanks

my i2i bluetooth devices will not connect to firefox audio and visual media only speaker on laptop seems to be default both devices are connected to laptop through settings i dont know how to do screenshots of my settings as i wish i would show that my two i2i devices are connected Thanks Gavin valued firefox user [email 1 removed]@live.co.uk [email 2 removed]@gmail.com both are my emails including the firefox account email perferred address

I have a new computer. Firefox looks different. No trouble syncing bookmarks in the past now it wont do it. Cannot figure it out. The icon that aways showed/hid the toolbar in there but doesnt see the bookmarks ,but I can get the book marks up in some strange place I cant even browse to. Just want synced left handed bookmark sidebar PLEASE

Hey,

Since two or three weeks, Mozilla Firefox often crashes on my computer. I have a pretty decent et recent setup, except for my old Nvidia 2070SUPER. It has never happened for years so I'm worried about it.

Here are my most recent crashes :

- bp-143dbb7e-445e-4d49-869b-cf37b0250718 - bp-89dda5c4-231b-451f-9d7b-d4e150250718 - bp-6269dc7c-ed7c-4d04-8a47-37ee90250718 - bp-cf8d230b-f493-4feb-bf04-4d7ef0250718 - bp-a30fa4d5-c051-4203-ba9a-b596d0250718

Could you help me ?

Thank you,

Guillaume

Hello, FF support forum,

I think I have seen a Container retain my login to a site when I open it again after closing it. Is there a way to configure Containers so that they are mini versions of the dump-cookies-temp-data when I close Firefox entirely? I would so love that functionality.

Regards, G.W.

In Windows 11 settings > personalization > composition, is a way to change sounds like: error sound, connect device etc.. Before Firefox I used chrome and I set a sound for minimizing/maximizing and it worked. Whenever I minimized the browser it would play a custom sound. Since I started using Firefox the sounds don't seem to work anymore. Now I know the sound still works because when I minimize/maximize the file explorer it plays the custom sound. Is it not supposed to work or is it a bug? How can I make it play the custom sound? Thanks in advance :) (In Windows 10 it didn't work aswell)

When I search for something in the address bar using Firefox, I don't receive Google suggestions. The second photo is from another browser and shows exactly what I want.

What settings might I have changed?

Firefox currently: https://prnt.sc/11K105eLPdle

I want: https://prnt.sc/ToJ_b2PQ14k9

Note:

   browser.search.suggest.enabled => true

   browser.urlbar.suggest.searches => true

I've looked at the details in the config. As above. I've also used the Firefox Reset feature, but the problem still persists.