Fórum da Comunidade de Firefox

I have just bought a new computer running the latest version of Win 11pro and the latest version of Firefox is installed. When I click on a mailto link it will not open, I have looked on the internet and as usual the instructions to do this and the you will see this, bear no resemblance to the reality of what I see on the screen and statements such as alter this but it does not say how. This is extremely annoying to this 80 year old non computer literate person especially when the mailto link works on my old computer running Win7 pro with the same email and internet programs installed. I have Edge, Opera and Firefox as internet browsers and use Thunderbird as my email program. Can anybody explain ALL the steps to be taken in plain English to cure this problem please?

Geoff

I am using tab groups and suddenly they all disappeared. There is no hint or trace of this function, not even in the tab pulldown menue. I checked the internet, I restartet Firefox several times, I restarted my notebook (Windows 11), I checked about:config (tab groups are enabled). I even reinstalled firefox - it seems like tab groups never have existed. What might have happend - and how could I get that feature back?

Thank you in advance Wolf

I can not access my bookmarks links, the bookmarks are there, but the links to the internet is dead. I still have access to my home page, though the bookmarks links are dead. How can I fix this? Thank you for you help in this matter. Gary

When browsing, I sometimes (more often than not) get a Secure Connection Failed message. The Try Again tab clears the problem sometimes (not that often). This problem has just started happening in the last week, during which I have not made changes to any settings in Firefox. This problem does not exist using other search engines for the same site that I am trying to access, and I note that I also get this same failure when trying to access some Firefox webpages. Is there a fix to this other than contacting the web site owner, which I doubt is the cause of the problem, or for ease and simplicity should I just change to another search engine that does not have the problem?

On Windows 11 laptops, I am currently using an Acer Nitro w/ 12th gen Intel i5 16GB RAM, I use my touch pad for scrolling on sites with infinite scrolling. Occasionally this function breaks, when it does it breaks for every tab in the browser window including the setting, I haven't found a singular or specific cause yet. I have troubleshooted it in the community, the prevailing logic being that themes or extensions are causing some incompatibility, so I have reset everything to defaults and made sure I have no extensions loaded, and the problem persists. I can temporarily fix the issue by going into my settings and turning hardware acceleration on and off again. I am writing this to hopefully point out this bug as clearly as possible in hopes that your programmers can fix it in a future update, as repeatedly turning a setting on and off to "fix" it might not be the best solution in the long term.

tab groups can't get a new groups to actually show up even though they show up in the title bar and does not have the box around the other preexisting tab groupings. am using windows 11 on a desktop. i suppose something got changed somehow, but i have no idea of why this started nor how no fix it. any and all help greatly appreciated! wolfgang

Over the past 3-4 weeks, everytime Windows pushes an update, it switches my default browser (Firefox) to Microsoft Edge.

I have spoken, at length, with Microsoft about why this is happening and how to prevent it. Ultimately, their final response is that Microsoft is going to switch my default browser to Edge with every update.

First, I´d like help to find a way to block this from happening without having to just stop all Windows updates.

Second, Years ago, Microsoft lost a lawsuit because of the monopoly when they forced everyone to use their Internet Explorer, but now, it seems that they´ve just decided to ignore that ruling. Can anyone tell me which EU organization I should file a complaint with?

Hi, I’m having trouble keeping my bookmarks in sync between my Windows laptop and Android phone using Firefox Sync.

I’m logged into the same Firefox account on both devices, and Sync is turned on. However, new bookmarks I add on one device don’t appear on the other.

I’ve already tried:

Signing out and back into my Firefox Account

Forcing a manual sync

Checking that both devices have the latest Firefox version

Is there a way to manually trigger a full re-sync or reset the Sync database without losing data? Thanks in advance! 🙏

Hi,

I have noticed that quite often web sites are not opening the first time and FF reports broken connection. Refreshing or trying the second time helps - sites open very quickly.

What may be the problem?

I am using the most recent version on Windows 11 24H2. This behavior appeared about a week ago. I have reinstalled FF but it didn't improve anything.

Thanks!

RoBoform sent me a notification that my master password may have been compromised and advising me to change my master password. I did change my master password, and now RoBoform won't accept either my old or new master password, so the app becomes unusable. How can I fix this?

I have been a long time user of FF and have been puzzled by it's recent failure (to both start, and subsequently re-install) For the last 18 months I have been running Win 12 without problems. That is until last week, when I can only assume the Tuesday udates ( MS) has created havoc. I would appreciate any assistance as I am not fond of MS Edge, or Google Chrome. Dave Hickman.

Hi, I've been using tab groups for a while and i had some pretty important tabs save there. I wanted to know if they get deleted after a while or not, Because all of mine suddenly disappeared. And also is there anyway to get them back?

The issue started about one week ago (today is 10/11/25). When I wanted to print while in Firefox browser, the print never executed. Instead the screen froze as did the browser. I had to do some experimenting to use my pointer and open a different browser. Yes - besides the pointer being frozen (all that showed was an hourglass) my keyboard was also frozen. When I finally opened a different browser and printed the same item, no problem. I had to close Firefox to be able to fully use my laptop again. I searched the solutions and none had an effect. Firefox would still freeze/hang/lock up when trying to print. The browser is up to date.

In one of my Firefox installs, the Profiler automatically starts recording every time I open Firefox. There's a button on the right that looks like a speedometer and it is blue until I tell it to stop. Then it is taskbar button color.

Profiler instructions at https://profiler.firefox.com/docs/#/./guide-removing-profiler say to simply drag this button off the toolbar and it will stop record. On restart, it's back on the toolbar, and it's recording.

I have tried refreshing Firefox. Doesn't help.

I have tried uninstalling and reinstalling Firefox, and then setting up a new profile. Doesn't help.

I have tried deleting prefs.js. Doesn't help.

I have tried opening up the developer console, opening settings, and unchecking "performance." Doesn't help.

I searched the registry and found a key called MOZ_ENABLE_PROFILER (iirc, something like that). I set it to zero. Doesn't help. I then deleted the key entirely. Doesn't help.

How do I get rid of this thing? It must be a registry setting of some kind, as it appears in whatever Windows account I open Firefox from, but I can't find it. It is deeply frustrating as the computer it is happening on is my oldest computer, and I don't want a recorder running in addition to Firefox.

Hello, I recently purchased and started using the Hyperx Cloud 3 wired headphones. When I watch a YouTube video or shorts with these headphones, if I skip forward a few times or scroll to watch a new short, a loud popping noise occurs in the headphones. I turn the volume up and down, and it fixes it. Interestingly, this doesn't happen in other browsers, only in Firefox. This is very interesting, and I can't figure out why. I wanted to share this with you because I love Firefox.

NOTE: There's no problem with the headphones; they work perfectly. This is an issue only in Firefox.