Wrong Location

Hi. Mozilla has been my preferred browser since it first came out and up to 3 days ago my use of it has been awesome. But 3 days ago my location started showing as if I… (ler mais)

Hi. Mozilla has been my preferred browser since it first came out and up to 3 days ago my use of it has been awesome. But 3 days ago my location started showing as if I lived in Miami instead of Oakland where I actually live. The "problem" is every time I do a search it gives me responses as if I lived in Miami... and i don't.

At the bottom of the page, it says the responses are due to my IP address, so I contacted my internet provider (Comcast) and they tell me my IP address is identified as Oakland, and told me to look else where.

So I am now looking to you. Do you have any thoughts on what the problem might be?

Thanks for any help you might offer. Be well, Joseph

Colocada por jel15 12 minutos atrás

I don't know what is going on Nothing is working. My bookmarks are gone, I can't find how to get full screen

Some how my info is all gone and nothing works including any of help suggestions. I don't think this is even firefox it is more like msn. I keep downloading Firefox and… (ler mais)

Some how my info is all gone and nothing works including any of help suggestions.

I don't think this is even firefox it is more like msn. I keep downloading Firefox and it crashes. I don't know how to fix any of this. I can't even get to see how firefox has looked since maybe 2001. My upper toolbar is all different. It is all wrong and I can't find my hundreds of book marks are all gone.

I can see maybe 10 bookmarks but not from firefox.

Colocada por mdcubfan1 24 minutos atrás

2 factor Authentication only when logging in to Facebook

I posted the following on facebook yesterday, I feel as if something changed in my Firefox settings as this only started about 2 months ago. 2 factor Authentication is s… (ler mais)

I posted the following on facebook yesterday, I feel as if something changed in my Firefox settings as this only started about 2 months ago. 2 factor Authentication is shut off in facebook. "Can anyone tell me how to shut this off? Everytime I log onto FB from my computer I get this screen. 2-factor authorization wants to send a code to my cell phone. There's got to be a way to turn it off. I am using Windows 11 pro with Firefox as a browser."

Any thoughts?

Colocada por tpoliti 25 minutos atrás

Lost passwords

I recently had a computer crash - self inflicted - by mistakenly opting for a total reset when I did not understand what this would result in. A friend has helped me get … (ler mais)

I recently had a computer crash - self inflicted - by mistakenly opting for a total reset when I did not understand what this would result in. A friend has helped me get back to being able to use my computer again, but I have lost all my Firefox browser passwords and my Thunderbird email contact list. Would Firefox have kept this information and be able to give me back my passwords somehow. I am a 87 year old Aussie and not a computer nerd !! Cheers Lozza

Colocada por Laurie Ford 25 minutos atrás

Firefox won't run on new iMac

Just bought a new iMac. Firefox will not run on it. Any attempts to dump and reload have failed. Apparently the software does not ask for permission to access the network… (ler mais)

Just bought a new iMac. Firefox will not run on it. Any attempts to dump and reload have failed. Apparently the software does not ask for permission to access the network. Is this something that will be fixed soon, maybe it's something to do with Apple? Anyway, should I try to download an older version of Firefox? Firefox is my preferred browser. I don't want to be forced to use another.

Colocada por 8s9yqh4z5t 1 hora atrás

Downloads have stopped asking where to save as of v135

See subject line !!! Been working for years. I download lots of information every month with no problem. Tried a few "old" solutions from previous posts to no avail… (ler mais)

See subject line !!! Been working for years. I download lots of information every month with no problem. Tried a few "old" solutions from previous posts to no avail. Please fix for next version. Thank you.

Colocada por EspressoWillie 1 hora atrás

No option to pin extension to toolbar

I am having trouble pinning any Extensions to my toolbar. When i click on the Extensions icon (puzzle piece), the Extensions menu immediately pops up. My extension (Bit… (ler mais)

I am having trouble pinning any Extensions to my toolbar. When i click on the Extensions icon (puzzle piece), the Extensions menu immediately pops up. My extension (Bitwarden) is set to "Enabled". When I click on the three horizontal dots, however, the only options are 1) Remove, 2) Report, or 3) Manage. There's no option given to pin the extension.

Because of that, the extension basically never opens, and I am unable to use it. Does anyone have any suggestions for me? Thanks in advance.

I am running Firefox 129.0.2 (64-bit) in Windows 11 on a Surface tablet. FWIW, the extension is running fine in Chrome.

Colocada por jonathan.prin 5 meses atrás

Última resposta por jscher2000 - Support Volunteer 1 hora atrás

Website www.wp.pl displays differently in Firefox compared to Chrome

My issue is that the website www.wp.pl looks different in Google Chrome compared to Mozilla Firefox. In Google Chrome, the website appears wider, meaning that there are s… (ler mais)

My issue is that the website www.wp.pl looks different in Google Chrome compared to Mozilla Firefox. In Google Chrome, the website appears wider, meaning that there are some articles visible on the sides, while in Mozilla Firefox, they are not visible — only a white background is shown. Of course, I do not have any ad-blocking programs installed in either browser. Why is this happening? I am attaching two screenshots from both browsers.

Colocada por Shido 1 hora atrás

pop-up Donation execution error

Upon beginning a "donation" to Thunderbird using the pop up in my email, I began by entering a $10.00 donation, but when beginning to go to paying it, it showed up as $10… (ler mais)

Upon beginning a "donation" to Thunderbird using the pop up in my email, I began by entering a $10.00 donation, but when beginning to go to paying it, it showed up as $10.90. Either this is a scam or a very unpleasant experience which doubts my trust in the site for proper completion of my voluntary donation attempt. Please investigate & advise

Colocada por gswaidan 1 hora atrás

Última resposta por jscher2000 - Support Volunteer 1 hora atrás

Text on my screen frequently ends up rendering completely incorrect, and I believe it has gotten worse over time.

I thought it was an issue with my pc, but chrome does not have this issue and neither do other applications. I have tried clearing my cache and cookies as well as ensurin… (ler mais)

I thought it was an issue with my pc, but chrome does not have this issue and neither do other applications. I have tried clearing my cache and cookies as well as ensuring mozilla was using my computer performance settings as opposed to hardware acceleration. The attached images are a very small example of the issue. Typically, after clicking on the screen or pressing a button the text is corrected but often replaced with new text being "corrupted". Any help would be greatly appreciated.

Colocada por Masonpoch7 1 hora atrás

Última resposta por jscher2000 - Support Volunteer 1 hora atrás