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Recent update

There was an update download recently. Did something change that prevents me from seeing this website: https://vk.com/video/@miselet It takes forever to load and blinks o… (ler mais)

There was an update download recently. Did something change that prevents me from seeing this website: https://vk.com/video/@miselet It takes forever to load and blinks on and off the whole time. When it finally loads, I click on a day's videos and all it does is give me an error message. I had no problem with that site in May when I watched the daily videos from the May sumo tournament.

Colocada por Jimmy B-good 2 anos atrás

Última resposta por Jimmy B-good 2 anos atrás

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Videos Will Not Play

I used to watch the TED videos using the links in their email. Then some time ago they stopped playing. It accesses the website and video but there is a circle going arou… (ler mais)

I used to watch the TED videos using the links in their email. Then some time ago they stopped playing. It accesses the website and video but there is a circle going around and nothing happens. I tested the same on Microsoft Edge and it works. I do not like Edge and hopefully, you can solve this issue because it is important. I have looked at all the solutions online but they do not fix the problem. I use Windows 11 and everything is up to date.

Colocada por lance24 2 anos atrás

Respondida por lance24 2 anos atrás

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can not access web interface with router

Up until the last update of Firefox I was able to access my router, 192.168.1.1, enter password and check it. Now I get an error message "connection not secure" "Your co… (ler mais)

Up until the last update of Firefox I was able to access my router, 192.168.1.1, enter password and check it.

Now I get an error message "connection not secure" "Your connection to this site is not private. Information you submit could be viewed by others (like passwords, messages, credit cards, etc.)

None of this is part of looking at my router, Asus GT-AX11000.

Colocada por focuspuller 2 anos atrás

Respondida por focuspuller 2 anos atrás

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Firefox I want to change the color of unvisited and visited sites

Even if you change the color of the link from the firefox settings, color scheme management, it will not be reflected. I used Stylus to change the color, but suddenly it … (ler mais)

Even if you change the color of the link from the firefox settings, color scheme management, it will not be reflected. I used Stylus to change the color, but suddenly it stopped working. I think the firefox settings themselves are fine, but I can't find a solution.

Colocada por sweet0670 2 anos atrás

Última resposta por Paul 2 anos atrás

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Firefox won't remember my device

Hello, I have a bothersome problem. Firefox does not remember my device, so every time I turn on the browser I have to log in again to all websites and services - e-mail,… (ler mais)

Hello, I have a bothersome problem. Firefox does not remember my device, so every time I turn on the browser I have to log in again to all websites and services - e-mail, social networks, banks, etc. Logins and passwords are saved, but I am not logged in automatically to the websites from the moment I open the browser, as it was before. Nothing helped - cleaning cookies, reinstalling the browser, cleaning the computer. Please help. I like firefox but I'm pissed off already. I am considering changing to a different browser.

Colocada por monika.agnieszka 2 anos atrás

Última resposta por Terry 2 anos atrás

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Color PDFs viewing as black and white – This is a brand new problem!

I noticed today that all my color PDFs are viewing as black and white. For years they were fine, presenting as color. This is a serious problem, as I am a graphic designe… (ler mais)

I noticed today that all my color PDFs are viewing as black and white. For years they were fine, presenting as color. This is a serious problem, as I am a graphic designer and have many PDFs on my portfolio. I am also seeing the same problem with PDFs linked to my clients' sites.

Images on PDFs are still in color. It's the flat color graphics created in InDesign exported to PDF. Oddly enough, gradients (originally created in InDesign as well) are still presenting as color, but only the gradients.

I do not have this problem in Safari, nor in other browsers, but Firefox has been my go-to browser for years. I never had a problem until I noticed today. Firefox updated two days ago. I'm on a Mac and I now have Firefox version 102.01, as it updates automatically.

Thank you for attending to this issue.

Colocada por pinkjaykitty 2 anos atrás

Última resposta por cor-el 2 anos atrás

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youtube suddenly stops loading

Recently I have been getting an error where after some point in time youtube-related pages will stop loading when I try to open them or if they do load they will tell me … (ler mais)

Recently I have been getting an error where after some point in time youtube-related pages will stop loading when I try to open them or if they do load they will tell me I am not connected to the internet despite being connected to the internet. It will have occasional brief windows where it will load the site again before going back to not working but I have no idea what causes this change. I have tried clearing my cache/cookies and disabling my add-ons but neither of those things stop this from happening. Interestingly, if I restart in troubleshoot mode or open a private window, youtube will load perfectly. Any suggestions on what I can do to fix this issue?

Colocada por kai_draws 2 anos atrás

Última resposta por studysucceedenjoy98 2 anos atrás

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Save Inspector changes

Hi! Will appreciate a little help. How to save changes made with Inpector? Seems like a simple question. But I can't figure out. Thank you so much in advance. Best rega… (ler mais)

Hi!

Will appreciate a little help. How to save changes made with Inpector? Seems like a simple question. But I can't figure out. Thank you so much in advance.

Best regards Erik

Colocada por erik74 2 anos atrás

Última resposta por Paul 2 anos atrás

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enable third party cookies

In order to add photos to Shutterfly from google photos on Firefox, which is what Shutterfly likes, I have to enable 3rd party cookies. I have been trying and googling a… (ler mais)

In order to add photos to Shutterfly from google photos on Firefox, which is what Shutterfly likes, I have to enable 3rd party cookies.

I have been trying and googling and searching support for some time now. The google instructions do not come close to matching what is on the commuter. The "support" instructions are in technical computer language which I don't get.

So, please help me, but pretend you are explaining to your grandma (I may not be yours, but I am a grandma to 4 grandkids) and she's never used a computer before (I have, but I'm sick of wading through technical answers that don't match the computer and don't work).

Thanks - I hope someone helps me.

Grandma Mary

Colocada por marycolbert07 2 anos atrás

Última resposta por jscher2000 - Support Volunteer 2 anos atrás

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tracking or I'm not too sure what to call it. I may have downloaded something I wasn't supposed to

I'm having issues with a tracking or bugging of some sort called: searchmarquie or searchbaron and can't seem to get rid of it. It continues to show up in my address bar … (ler mais)

I'm having issues with a tracking or bugging of some sort called: searchmarquie or searchbaron and can't seem to get rid of it. It continues to show up in my address bar even after clearing the cookies...

Colocada por ronpaap 2 anos atrás

Última resposta por Chris Ilias 2 anos atrás

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Privacy and security part of account may have been hacked

I think the section Privacy and Security may have been hacked. First, the settings Ask to save logins and passwords for websites was turned off effectively turning off a… (ler mais)

I think the section Privacy and Security may have been hacked. First, the settings Ask to save logins and passwords for websites was turned off effectively turning off auto fill then Proxy was turned on. I didn't make either of those settings. Also, metro PCS website has been blocked. Error message says This problem can sometimes be caused by disabling or refusing to accept cookies. I did not make any changes to cause cookies to be refused or disabled and had been on that site a couple days prior. I'm thinking this has to be a hack because my Chewy account was hacked, ID changed, login pop up to sign in was changed and 2 orders were made. I reported it to PayPal and contacted Chewy and got the orders canceled and account closed only to get a notice the next day that the account was reopened. I almost had to have them list me as having to contact them by phone or chat to open an account in order to close all accounts and make sure no more accounts were opened in my name. I will be contact Metro PCS also because other numbers on my account have been hacked or have had problems. I'm trying to catch this thing on all sides. If possible, if there is a way to see if someone else accessed my account it would be appreciated. I connect to my account on laptop only at home 1 location and on my phone. I think the number is on file.

Colocada por cinvowell 2 anos atrás

Última resposta por James 2 anos atrás

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recovering my previous yahoo account

Not able to recover my yahoo account that has been in use for over 10 years! Very sensitive files and emails are locked in there, mostly Patients records!! Yahoo wants dr… (ler mais)

Not able to recover my yahoo account that has been in use for over 10 years! Very sensitive files and emails are locked in there, mostly Patients records!! Yahoo wants driver license and credit card # first to solve the problem. I have tried everything. It used to be easy to recuperate a forgotten Password or user name to sign in. Is this legal what they are doing? They say one can get help free on line, but they always use---Invalid entrance and direct you again to this paid service only if you give them driverlicense and credit Card. Is there a way to get some help? Please!!!

Colocada por drjackap 2 anos atrás

Última resposta por drjackap 2 anos atrás

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Sign In Page for Online Application Does Not Fully Load

I am having one problem with Firefox. Other than this, it is working splendidly. Thank you. I work with an online donation management software application called: eTapest… (ler mais)

I am having one problem with Firefox. Other than this, it is working splendidly. Thank you. I work with an online donation management software application called: eTapestry. I am on it all day, for 17 years, it's my job. The login page does not fully load. This started yesterday, Monday, July 11th. I was able to find a work around yesterday, but this work around doesn't work today. The completely loaded page should look like the enclosed image: Sign-In-1.png with the blue 'Sign In' button being the active link to sign into the program. However, what I get is shown in image: Sign-In-2.png where there is a revolving circle of dots. Normally the revolving circle of dots would be just a blip of a second before the blue 'Sign In' button appeared. What do I do? Is this a result of the 102.0.1 upgrade? Thank you.

Colocada por DennyJoe 2 anos atrás

Última resposta por DennyJoe 2 anos atrás

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Delete old page history per company policy (1 month)

Why can i not set history to delete after 30 days? It appears the only option is an add-on which Firefox warns might not be safe. This is a security issue and Firefox is… (ler mais)

Why can i not set history to delete after 30 days? It appears the only option is an add-on which Firefox warns might not be safe. This is a security issue and Firefox is supposed to be good for security, but I can find no setting that will allow me to clear page history older than X days (30 days is my company document control policy). Even IE has this feature.

Colocada por mak229 2 anos atrás

Última resposta por jscher2000 - Support Volunteer 2 anos atrás

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Avast Secure Browser imposes itself by opening on start up

Avast Secure Browser imposes itself by opening on start up despite my attempts to stop it doing so. AND despite Firefox being my default browser for over ten years and l… (ler mais)

Avast Secure Browser imposes itself by opening on start up despite my attempts to stop it doing so. AND despite Firefox being my default browser for over ten years and long before I started using Avast free antivirus. Avast has loaded it on , I never elected to do so ...but that said I do not wish to totally remove it from my lap top as it is, as it were, an insurance policy against Firefox becoming inoperable. I have explored switching off this attribute of avast browser in the browser but to date have been unsuccessful. As a retired man in my seventies I am limited in my peer group for finding anyone that is computer literate YET this technology is so beneficial to people such as myself I believe.

Colocada por Pat Grey 2 anos atrás

Última resposta por jonzn4SUSE 2 anos atrás

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Screenshot of webpages larger than the monitor screen?

I drag the handle to expand the area I want the screenshot of. But the highlighted area is only what is displayed on the monitor. How do i drag the handle so the scree… (ler mais)

I drag the handle to expand the area I want the screenshot of.

But the highlighted area is only what is displayed on the monitor.

How do i drag the handle so the screenshot also contains the next page?

Colocada por gcotterl 2 anos atrás

Última resposta por jscher2000 - Support Volunteer 2 anos atrás