Fórum da Comunidade de Todos os Produtos

I can not access my bookmarks links, the bookmarks are there, but the links to the internet is dead. I still have access to my home page, though the bookmarks links are dead. How can I fix this? Thank you for you help in this matter. Gary

I was logged in to my Firefox account and was syncing with other devices, so I thought I was all set .

I formatted my C drive and reinstalled windows, but logging back into a fresh install of Firefox, none of my extensions showed up. Bookmarks and History, yes. But no extensions.

I've lost them and now I don't even remember what they were. Is there a way to check the history in my account to determine the lost extensions?

I have a rather odd question. I have a website with a background video that autoplays made with Squarespace. The video plays fine in every browser, except maybe 10-20% of the time will only pull up the spinning white wheel with black background but just in Firefox. I have been through all troubleshooting, DRM settings reset, Cache cleared, hardware acceleration turned off, browser up to date - but none of it gives me a permanent solution. The video itself is up to correct spec in Squarespace, does anyone know what I'm missing? Thank you in advance.

When browsing, I sometimes (more often than not) get a Secure Connection Failed message. The Try Again tab clears the problem sometimes (not that often). This problem has just started happening in the last week, during which I have not made changes to any settings in Firefox. This problem does not exist using other search engines for the same site that I am trying to access, and I note that I also get this same failure when trying to access some Firefox webpages. Is there a fix to this other than contacting the web site owner, which I doubt is the cause of the problem, or for ease and simplicity should I just change to another search engine that does not have the problem?

I use Thunderbird on Windows and on Mac. I'm wondering why the startup time on Mac is significantly longer on MacOS. I'm currently on Tahoe 26.0.1 but Thunderbird has always been a slow starter. Can I change any setting to remedy this. At the moment I have two mail accounts configured both Gmail.

I went away for a few days and when I came back I was missing a bunch of local folders. I THINK one of my employees kids were banging on me keyboard. I know I should not allow them in my office or at least password my computer when I go away??

I could import from an old computer and at least have all the local folders from before I changed computers 2 years ago.     I have a feeling there maybe an easier way?

Running on a mac. ventura. 13.2.1 thunderbird 140.3.1esr (aarch64) thank you for any help.

-andrew

Unable to install ad blockers; keep getting a message that ad blocker i"s corrupt."

Never had this before from Firefox - what do I do? The ads are disturbing me!

A long time ago I was able to set the max number of rows for shortcuts on the Firefox home page to 5. Sometime fairly recently it has changed to 4. I don't know why nor can I remember which line in about;config I used to change it. I think the line was "browser.newtabpage.activity-stream.topSitesRows" but when I try to change it, it does nothing. At the time I first changed it, the max it would change to was 5. The max now appears to be 4 if I did it correctly. Your help would be appreciated.

On Windows 11 laptops, I am currently using an Acer Nitro w/ 12th gen Intel i5 16GB RAM, I use my touch pad for scrolling on sites with infinite scrolling. Occasionally this function breaks, when it does it breaks for every tab in the browser window including the setting, I haven't found a singular or specific cause yet. I have troubleshooted it in the community, the prevailing logic being that themes or extensions are causing some incompatibility, so I have reset everything to defaults and made sure I have no extensions loaded, and the problem persists. I can temporarily fix the issue by going into my settings and turning hardware acceleration on and off again. I am writing this to hopefully point out this bug as clearly as possible in hopes that your programmers can fix it in a future update, as repeatedly turning a setting on and off to "fix" it might not be the best solution in the long term.

Have updated from 140.3.1 esr 32 bit to 143.0.1 release 64 bit TB and to windows 11 - uninstalled 32 bit and installed 64 bit and updated to windows 11 Following updates found that device sign in id (pin) was used to be in 32 bit missing from settings to access password but can show passwords. In reviewing the profile after update I note that Mozilla location service key, google location service key and safe browsing keys are missing (not sure what they were pre update). The key4.db file pre update was 1/3/22 but after update it is 10/10/25. The logins.json pre and post update is 7/9/25. I can see the default release profile and local only - use only the default release. My question is - has the 64 bit installation cleared all my keys/how can I check all my keys and how do I fix and ensure connections are secure?

Thankyou for any advice.

I followed the steps at https://support.mozilla.org/en-US/kb/sync-bookmarks-tabs-history-and-passwords-android

When scanning the QR code, my phone is stuck on this: https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-10-12-17-54-22-6b261a.png While my desktop shows this: https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-10-12-17-55-00-1c9ca2.png

When signing in with email on my phone, I get an "Unexpected error": https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-10-12-17-56-18-5c7b93.png

I've tried everything. I've cleared the app's storage and also re-installing the app. I've removed the old device login from "Connected Services" in https://accounts.firefox.com/settings.

tab groups can't get a new groups to actually show up even though they show up in the title bar and does not have the box around the other preexisting tab groupings. am using windows 11 on a desktop. i suppose something got changed somehow, but i have no idea of why this started nor how no fix it. any and all help greatly appreciated! wolfgang

An old forum describes how to sync calendars in Thunderbird. Here is an easy solution - In the left-hand pane of your calendar page, right-click your calendar name/ export calendar - into a removable device. In your other computer - Tools/import/ import from a file/ choose to import calendar - easy!

Going through my inbox and deleting outdated emails, I accidentally deleted an email I received from PayPal today and can't find it anywhere. Not too hot on all things computer-related, so any help would be appreciated