Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

My Bookmarks category on the toolbar has a Trojan Horse logo on four of the drop down menu items.

  • 3 respostas
  • 1 tem este problema
  • 23 visualizações
  • Última resposta por cor-el

more options

I have a Mac G5 desktop with OX 10.5.8. My Safari browser was hacked by TH malware, and so I deleted it because it is too old to update to Mavericks.

I am now using Firefox. I see now that the trojan is embedded in my Bookmarks bar, on the drop down menu items. I'm am having trouble resetting Firefox, nor can I get the Malwarebytes that I downloaded to open and run. I have cleared the history, cookies, cache on my computer. I have also deleted Java, MSN, and the old email Mail and its settings from the hard drive.

I'm a low-tech techie. Thank you for your ideas,

svidor

I have a Mac G5 desktop with OX 10.5.8. My Safari browser was hacked by TH malware, and so I deleted it because it is too old to update to Mavericks. I am now using Firefox. I see now that the trojan is embedded in my Bookmarks bar, on the drop down menu items. I'm am having trouble resetting Firefox, nor can I get the Malwarebytes that I downloaded to open and run. I have cleared the history, cookies, cache on my computer. I have also deleted Java, MSN, and the old email Mail and its settings from the hard drive. I'm a low-tech techie. Thank you for your ideas, svidor

Solução escolhida

Are you able to give screenshots or other information so we know more about your problem.

I have no idea what the trojan is / was but there have been quite a few reports of pseudo ransomware. This demands money and makes it appear that Firefox is locked up. If you are lucky and have that sort of problem it is easy to get out of.

If you have book marked sites with malware Firefox provdes you an option to forget about sites that may resolve the issue.

Ler esta resposta no contexto 👍 0

Todas as respostas (3)

more options

Solução escolhida

Are you able to give screenshots or other information so we know more about your problem.

I have no idea what the trojan is / was but there have been quite a few reports of pseudo ransomware. This demands money and makes it appear that Firefox is locked up. If you are lucky and have that sort of problem it is easy to get out of.

If you have book marked sites with malware Firefox provdes you an option to forget about sites that may resolve the issue.

more options

Malwarebytes is for Windows. I am not aware they do a version for Mac.s

There may be paid for or trial software advertising & mentioning the Malwarebytes name. It is also possible, or even likely that there are scams also using the Malwarebytes name. TAKE CARE

more options

Modificado por cor-el a