Please confirm your Firefox Help question Hi tommyxxx, Before your Firefox Help question (logged on - said in use - changed to default user - now everythin lost) can be seen by our support community, you need to confirm the account you just created by clicking on the link below: https://support.mozilla.com/en-US/users/activate/814d36985a41403b36fd2fdf0e61c39ae8ed18fe If you did not ask a question or changed your mind, simply delete or ignore this email; you will not receive any more email from us. Thanks again for asking the question -- we're sorry you're having trouble with Firefox, but our community of volunteers is looking forward to helping you get it resolved as quickly as possible. As you may know, Firefox Support (like all of Mozilla) is community powered -- help is provided by users like you! Want to take part? Browse other users' questions at https://support.mozilla.com/questions?filter=unsolved -- you might just make someone's day!