Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Videos not playing

more options

I am currently facing an issue where videos on websites other than YouTube are not playing. This problem is occurring on browsers like Firefox, Brave, and Opera, but interestingly, videos are working fine on Chrome. I have tried various solutions over the past 2 years, including removing extensions, using private mode, installing web media extensions and codec packs, but nothing has resolved the problem. I am using Windows 10. I would appreciate any insights into why Chrome is able to play videos while other browsers are not, and I'm specifically looking for solutions beyond the usual suggestions like removing extensions or using private mode.

I am currently facing an issue where videos on websites other than YouTube are not playing. This problem is occurring on browsers like Firefox, Brave, and Opera, but interestingly, videos are working fine on Chrome. I have tried various solutions over the past 2 years, including removing extensions, using private mode, installing web media extensions and codec packs, but nothing has resolved the problem. I am using Windows 10. I would appreciate any insights into why Chrome is able to play videos while other browsers are not, and I'm specifically looking for solutions beyond the usual suggestions like removing extensions or using private mode.
Capturas de ecrã anexadas

Solução escolhida

Install the Media Feature Pack if required then restart your system.

Make sure you are not running Windows in Safe Mode which is known to disable codecs.

Try installing Firefox from the Microsoft store (uses Web Media Extensions): https://apps.microsoft.com/store/detail/mozilla-firefox/9NZVDKPMR9RD

Ler esta resposta no contexto 👍 1

Todas as respostas (2)

more options

Solução escolhida

Install the Media Feature Pack if required then restart your system.

Make sure you are not running Windows in Safe Mode which is known to disable codecs.

Try installing Firefox from the Microsoft store (uses Web Media Extensions): https://apps.microsoft.com/store/detail/mozilla-firefox/9NZVDKPMR9RD

more options

I'm grateful for your assistance. After installing the web media extension, I also installed the media feature pack, which enabled me to play videos. Your help has been invaluable, and I truly appreciate it.