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game site says Firefox doesn't accept cookies so I cannot login

  • 1 resposta
  • 1 tem este problema
  • 4 visualizações
  • Última resposta por cor-el

naturepreserve4
naturepreserve4
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I need help in a bad way because I have tried all the directions BigFish has given. I am also 82 years old so I will follow your advice. The login worked for a couple of days but I think Firefox had some updates because computer restarted several times when I wasn't present. When that happens I then find myself having problems with Facebook which is a big nightmare in itself but then I also find I once again am blocked from my game site. Below is what I get each time at the BF game site:

Cookies are required to sign in!

No, we're not talking about chocolate-chip cookies. "Cookies" are little text files sent to your browser to help keep track of users. Your browser is set to not accept cookies, so our system cannot sign you in.

Please follow the instructions below for your browser (starting at the top menu), and then refresh this page: 

   Internet Explorer:
   Tools -> Options -> Privacy tab. Reduce the setting to medium.
   Opera:
   Tools -> Preferences -> Advanced tab -> Cookies -> Accept cookies.
   Firefox:
   Tools -> Options -> Privacy -> Cookies tab -> Allow sites to set cookies.
   Safari:
   Safari -> Preferences -> Security -> Accept Cookies: Only from sites you navigate to.
   Netscape:
   Edit -> Preferences -> Privacy & Security -> Cookies -> Allow cookies based on privacy settings (or Allow all cookies).

I have tried my best to get Firefox to allow the cookies or eat them or whatever is needed but apparently I am doing something wrong. The BF tech is now advising me to change to another browser but I am unwilling to do that. I am used to Firefox.

Please, is there anyone who can help me, even walk me through so I don't get this same page again and again?

Gail

P.S. I am not above begging either. I am elderly and very close to tears because I retired from a prototype engineering and developmental lab where I worked with robots and all that. I guess they have turned on me.

I need help in a bad way because I have tried all the directions BigFish has given. I am also 82 years old so I will follow your advice. The login worked for a couple of days but I think Firefox had some updates because computer restarted several times when I wasn't present. When that happens I then find myself having problems with Facebook which is a big nightmare in itself but then I also find I once again am blocked from my game site. Below is what I get each time at the BF game site: Cookies are required to sign in! No, we're not talking about chocolate-chip cookies. "Cookies" are little text files sent to your browser to help keep track of users. Your browser is set to not accept cookies, so our system cannot sign you in. Please follow the instructions below for your browser (starting at the top menu), and then refresh this page: Internet Explorer: Tools -> Options -> Privacy tab. Reduce the setting to medium. Opera: Tools -> Preferences -> Advanced tab -> Cookies -> Accept cookies. Firefox: Tools -> Options -> Privacy -> Cookies tab -> Allow sites to set cookies. Safari: Safari -> Preferences -> Security -> Accept Cookies: Only from sites you navigate to. Netscape: Edit -> Preferences -> Privacy & Security -> Cookies -> Allow cookies based on privacy settings (or Allow all cookies). I have tried my best to get Firefox to allow the cookies or eat them or whatever is needed but apparently I am doing something wrong. The BF tech is now advising me to change to another browser but I am unwilling to do that. I am used to Firefox. Please, is there anyone who can help me, even walk me through so I don't get this same page again and again? Gail P.S. I am not above begging either. I am elderly and very close to tears because I retired from a prototype engineering and developmental lab where I worked with robots and all that. I guess they have turned on me.

Todas as respostas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This issue can be caused by corrupted cookies or blocked cookies.

  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window