Comparar Revisões
Help with Marketplace purchases
Revisão 46470:
Revisão 46470 por patrickmc em
Revisão 46473:
Revisão 46473 por teo951 em
Palavras-chave:
Sumário de resultados da pesquisa:
Learn how to report issues with Marketplace apps.
Learn how to report issues with Marketplace apps.
Conteúdo:
Unless otherwise noted, the Marketplace Content listed in the Firefox Marketplace is developed and sold by third-party Developers, not Mozilla. For this reason, any support requests you have that are related to Marketplace Content have to be made to the Developer of that Marketplace Content.
To request support for Marketplace Content you have purchased:
# Open the Firefox Marketplace.
# Tap in the app that you want to report. You can find specific instructions to find any app in the following article: [[How to navigate and find Apps in the Firefox Marketplace]].
# Scroll down to the bottom of the page.
# Press {button Support Email}.
After sending your email, the developer will review your issue and respond.
You can also request support from the mobile network operator on which you are accessing the Firefox Marketplace. Click [[Firefox OS Carrier Support Contact Information|here]] to see a list of carrier support websites.
If your Purchased Content is defective, contains malware, is unavailable or otherwise does not perform as stated, you may request a refund [https://support.mozilla.org/en-US/questions/marketplace/refund here] within 10 days of purchase.
[[Template:ShareArticle|link=http://mzl.la/1auWHpS]]
Unless otherwise noted, the Marketplace Content listed in the Firefox Marketplace is developed and sold by third-party Developers, not Mozilla. For this reason, any support requests you have that are related to Marketplace Content have to be made to the Developer of that Marketplace Content.
To request support for Marketplace Content you have purchased:
# Open the Firefox Marketplace.
# Tap in the app that you want to report. You can find specific instructions to find any app in the following article: [[How to navigate and find Apps in the Firefox Marketplace]].
# Scroll down to the bottom of the page.
# Press {button Support Email}.
After sending your email, the developer will review your issue and respond.
You can also request support from the mobile network operator on which you are accessing the Firefox Marketplace. Click [[Firefox OS Carrier Support Contact Information|here]] to see a list of carrier support websites.
If your Purchased Content is defective, contains malware, is unavailable or otherwise does not perform as stated, you may request a refund [https://support.mozilla.org/questions/marketplace/refund here] within 10 days of purchase.
[[Template:ShareArticle|link=http://mzl.la/1auWHpS]]