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Fix problems with RealPlayer add-ons
Revisão 15860:
Revisão 15860 por scoobidiver em
Revisão 22120:
Revisão 22120 por Verdi em
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Sumário de resultados da pesquisa:
The RealPlayer plugin enables playback of video media through your Firefox browser. Some sites require the use of the RealPlayer plugin in order to view their content. This article describes installation and troubleshooting of the RealPlayer media plugin.
RealPlayer installs a number add-ons in Firefox. Sometimes these add-ons cause problems with Firefox, websites, video and audio files. This article explains how to fix or work around these problems.
Conteúdo:
The RealPlayer plugin enables playback of video media through your Firefox browser. Some sites require the use of the RealPlayer plugin in order to view their content. This article describes installation and troubleshooting of the RealPlayer media plugin.
__TOC__
= Downloading RealPlayer =
To download the official version of the plugin, please visit the [http://www.real.com/ RealPlayer website].
= Installing RealPlayer =
# If you have not done so already, download the RealPlayer installer.
# Close Firefox.
# Run the setup program.
# When the installation is complete, open Firefox.
# [[T:Open Add-ons|type=Plugins]] The RealPlayer plugin should be listed as '''RealPlayer(tm) G2 LiveConnect-Enabled Plug-In (32-bit)'''.
= Troubleshooting =
{for win}
== Webpages are blank after updating RealPlayer ==
This is caused by the RealPlayer Browser Record Plugin extension. To fix it, disable the extension.
{note}The RealPlayer plugin will still work.{/note}
# [[T:Open Add-ons|type=Extensions]]
# Select '''RealPlayer Browser Record Plugin'''.
# Click on {button Disable}.
# Click {button Restart Firefox} to start Firefox with the extension disabled.
== Cannot download videos after updating RealPlayer ==
This is caused by the RealPlayer Browser Record Plugin extension. To fix it, disable the extension.
{note}The RealPlayer plugin will still work.{/note}
# [[T:Open Add-ons|type=Extensions]]
# Select '''RealPlayer Browser Record Plugin'''.
# Click on {button Disable}.
# Click {button Restart Firefox} to start Firefox with the extension disabled.
== RealPlayer plugin is not recognized ==
If you installed RealPlayer before you installed Firefox, the plugin may not be recognized. You must copy some files to the Firefox folder.
# In Windows Explorer, go to {filepath C:\Program Files\Real\RealPlayer\Netscape6}.
# Right-click the file {filepath nppl3260.xpt}, and select {menu Copy}.
# Go to the folder {filepath C:\Program Files\Mozilla Firefox\components}.
# Right-click any empty space in the folder, and select {menu Paste}.
# In Windows Explorer, go back to {filepath C:\Program Files\Real\RealPlayer\Netscape6}.
# Right-click the file {filepath nppl3260.dll}, and select {menu Copy}.
# Go to the folder {filepath C:\Program Files\Mozilla Firefox\plugins}.
# Right-click any empty space in that folder, and select {menu Paste}.
# The required files have been provided to Firefox, and the RealPlayer plugin should now load when you restart the browser.
== Other problems ==
{/for}
For information on generic issues with plugins, see [[Troubleshooting plugins]].
<!-- MZ credit -->
<br/> <br/>
'''''Based on information from [http://kb.mozillazine.org/RealPlayer RealPlayer (mozillaZine KB)]'''''
RealPlayer installs a number add-ons in Firefox. Sometimes these add-ons cause problems with Firefox, websites, video and audio files. This article explains how to fix or work around these problems.
{for mac,linux}
{note}'''Note:''' This article only applies to Windows.{/note}
{/for}
__TOC__
=RealPlayer plugin is not compatible with Firefox=
See, [[Add-ons are disabled after updating Firefox]] for suggestions.
= Cannot download videos =
This is caused by the RealPlayer Browser Record Plugin extension. To fix it, disable the extension.
{note}The RealPlayer plugin will still work.{/note}
# [[T:Open Add-ons|type=Extensions]]
# Select '''RealPlayer Browser Record Plugin'''.
# Click on {button Disable}.
# Click {button Restart Firefox} to start Firefox with the extension disabled.
=Cannot download audio streams such as Internet radio=
This is caused by the RealPlayer Browser Record Plugin extension. To fix it, disable the extension.
{note}The RealPlayer plugin will still work.{/note}
# [[T:Open Add-ons|type=Extensions]]
# Select '''RealPlayer Browser Record Plugin'''.
# Click on {button Disable}.
# Click {button Restart Firefox} to start Firefox with the extension disabled.
= Webpages are blank after updating RealPlayer =
This is caused by the RealPlayer Browser Record Plugin extension. To fix it, disable the extension.
{note}The RealPlayer plugin will still work.{/note}
# [[T:Open Add-ons|type=Extensions]]
# Select '''RealPlayer Browser Record Plugin'''.
# Click on {button Disable}.
# Click {button Restart Firefox} to start Firefox with the extension disabled.
= Other problems =
*For general information on solving issues with plugins, see [[Troubleshooting plugins]].
*For instructions on removing add-ons, see [[Uninstalling add-ons]].
<!-- MZ credit -->
<br/> <br/>
'''''Based on information from [http://kb.mozillazine.org/RealPlayer RealPlayer (mozillaZine KB)]'''''